Assistant Manager Service Delivery

AtkinsRéalis is one of the world’s leading multi-disciplinary consultancy firms offering unparalleled opportunities for individuals in search of a rewarding career. We offer more than just a job. We offer an opportunity to make a difference and to shape the world to benefit future generations and the environment. At AtkinsRéalis, we're proud to say that the great work we do is thanks to our people's diversity of thought, expertise, and knowledge. When you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally.

This position is working within the Accounts Receivable and Service Delivery team. The role’s main activities are co-ordinating ‘office management’ activities across the Centre of Excellence (COE), supporting projects, managing company information on various portals used for bidding activities, managing content on the company intranet for COE / Finance related policies and procedures.

The role would report to the Service Delivery Manager and then into the Head of Accounts Receivable.

Location: Birmingham

Working days: 3 days work from office.

Requirements:

Qualifications-

An NVQ, preferably in Business Administration or similar (preferable but not essential).

Essential Criteria-

• Microsoft Excel – advanced level, to manipulate data for reporting purposes.
• Microsoft Outlook – intermediate level to organise, respond to and archive incoming and outgoing messages.
• Good working knowledge of Microsoft Word to produce reports.

Desirable Criteria-

• Experience of working in a cash allocation environment.
• Good working knowledge of Oracle accounting software.

Responsibilities:

• Support to the COE Director, liaising and co-ordinating various activities.
• Be responsible for production and distribution of various reports.
• Assist the Business Finance Director responsible with the organisation & preparation for the Finance Training Day.
• Management of various pre-qualification portals including Achilles and Construction Line and all business opportunities relating to them.
• Cash allocation activities including credit card payments.
• Design, develop and maintain several SharePoint sites to a high standard.
• Manage all administration for Finance students undertaking CIMA, ACCA & AAT. This will include training agreements, booking forms and student tracking information.
• Manage all invoice coding and checking relating to Finance training.
• Ad hoc communications (internal and external).
• Management of various functional mailboxes.

The Individual-

• Able to work effectively without line manager supervision.
• Excellent verbal and written communication skills, able to communicate with all levels of management.
• Time management of self and others, determination of daily priorities to ensure all deadlines are met.
• Ability to motivate self and others to maximise productivity.
• Ability to identify and drive process improvements.
• Must be influential and persuasive.
• Excellent organisation skills required.
• Exact attention to detail is key.
• Must be Methodical.
• Positive outlook and attitude are vital to the role.

Training:

The company develops individuals through a portfolio of training and development activities designed to help you make the best of your abilities and talents.  These are reviewed with individuals through an annual appraisal process.  We actively support staff in achieving corporate membership of relevant institutions.

Additional Information:

Full time role. Home working. 18-month fixed term contract for maternity cover.

Read more about how you can thrive with us: Equality, diversity & inclusion in the UK & Europe (atkinsrealis.com)

Meeting your needs:

When you start with us, you'll enjoy "Total Reward", a package that can be tailored to your lifestyle, career and personal needs. From flexible holidays to life assurance, health & wellbeing benefits, and career planning for the senior stage of your career.

Making sure you're supported is important to us. So, if you identify as having a disability, tell us ahead of your interview. And let's talk about any adjustments you might need.

New name, new era. We are AtkinsRéalis.  It will take some time for all our information to update – you can still refer to our fantastic benefits via the link below:

YourReward at AtkinsRéalis (atkinsrealis.com)

More about us:

AtkinsRéalis is a leading global consultancy with over 100 years of design and engineering expertise. With us, you'll be surrounded by the skills, knowledge and support to help you succeed. Together, we can deliver projects which have a positive, sustainable impact on the world.

Check out some of our recent, most exciting projects: AtkinsRéalis Projects (atkinsrealis.com)

Additional Information:

This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance.  If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.

We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.