Senior Technical Manager II

Your role

Under general direction, supervises the staff and work production of a technical work unit. Provides leadership, direction, and technical guidance to staff to ensure that quality technical services are provided to clients and that the technical work unit meets its operating performance targets. Manages project production, project acquisition/client relations, and financial management of the work unit to ensure quality, client satisfaction, continued production backlog, and profitability of all projects within the work unit. Typically, responsible for annual revenues over $2M and over 15 staff.

• Staff Administration: With Technical Director, BU Managers and Project Managers, identifies current and future staffing availability based on technical and budgetary requirements of future workload and manpower projections. Recommends salary levels for new hires and initiates salary and position adjustment actions for staff, subject to senior management review and approval.
• Conducts semi-annual performance reviews and annual career planning sessions with direct reports. Provides staff with ongoing performance feedback and counsel to promote improved performance and career development. Helps staff identify and pursue technical and professional
• development activities consistent with their career development goals and work unit objectives/company needs. Ensures staff compliance with company policies and procedures.
• Project Production and Management: Ensure appropriate staff allocation to projects in consideration of project schedules, budgets, key milestone dates and work products. Monitors and
• enforces compliance with established quality control standards, ensuring that appropriate quality assurance activities are being performed throughout the operating unit. Reviews project QC plans and periodic QA compliance audits on current or recently completed projects. Assists staff in resolving problems concerning work with the various business units.
• Technical Excellence: Maintains visibility and professional currency by actively participating in professional and civic organizations and encourages staff to do the same. Works with Practice and Technical Directors to design and implement development tracks for technical staff, with a focus on building technical excellence at all levels of the organization.
• Marketing and Client Maintenance: May participate in pursuing new project opportunities for firm by maintaining contacts with current and prospective clients.
• Contracts and Financial: May assist sales leads and project managers to staff new pursuits and contract negotiations. Approves purchase requests for capital items as specified in the Authorization Matrix.
• Performs such other duties as the supervisor may from time to time deem necessary.