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Traffic Operations Center (TOC) Supervisor

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Raleigh

  1. Transports
R-122764

Why join us?

It’s an exciting time at AtkinsRéalis! We are rapidly growing in the US. Our company's purpose is to build a better world for our planet and its people. We recognize the importance of making sure that our clients and employees feel this purpose every day. AtkinsRéalis is proud of our company culture that promotes diversity, equity and inclusion. Our company ethos includes collaboration through the connection of people, data, and technology. We are a global firm, who leverages having employees located throughout the world, creating valuable partnerships and doing our part to make this planet and its people thriveWe need energetic, passionate and eager professionals like you to join our team. There has never been a better time to be a part of AtkinsRéalis! 

We are seeking a Traffic Operations Center (TOC) Supervisor to join our team in Raleigh, NC. This role will be embedded at NCDOT’s Statewide Transportation Operations Center (STOC) in North Carolina. Candidates interested must be able to work second shift (1:45pm-10:15pm).

About us

AtkinsRealis is one of the world’s most respected design, engineering, and project management consultancies. AtkinsRealis has been providing infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management services to public and private clients across the United States for more than 50 years. AtkinsRealis has the depth and breadth of expertise to respond to the most technically challenging and time-critical infrastructure projects and the urgent transition to a low-carbon economy.

How will you contribute to the team?

As a TOC Supervisor, you will be responsible for the following activities, including but not limited to, the following:

  • Monitoring daily performance of traffic operators and the lead traffic operators.

  • Timely submission of daily, weekly, bi-weekly reporting on traffic signal system performance for timing/system adjustments; inter-agency coordination for implementation of incident management timing plans in response to incidents.

  • Troubleshooting traffic signal system and sub-system performance based on experience in operating data video communications network and systems.

  • Performance metrics generation and reporting oversight.

  • Performs such other duties as needed to support the STOC Operations.

What will you contribute?

  • Bachelor's degree in related field preferred, with 3+ years of experience in operations delivery and/or staff management. 

  • Without a bachelor’s degree, 6+ years of experience in project management and operations experience, (e.g., experience in a traffic operations center, supervisory experience [such as hands-on supervision, performance management, handling disciplinary/personnel issues, staffing/interviewing, scheduling, and coaching/training], and/or relevant general business experience) is required.

  • Must be proficient with computer skills.

  • Training, academic exposure or in-depth knowledge of traffic signal system monitoring and maintenance.

  • Implementation of the QA/QC policies.

  • Experience with ITS projects including installation and testing of ITS/communication systems and devices.

What we offer at AtkinsRéalis:

AtkinsRéalis realizes that health, mental and financial wellbeing, are all equally needed to achieve balance in life. We are pleased to offer a robust rewards package that helps our employees have peace of mind in and outside of work.  Our benefit offerings address all of the areas that are part of living a healthy life. 

We recognize that what is important to people continues to change. Some of our other benefits to ensure our employees feel supported include continuing to offer health and dental coverage for domestic partners and a full list below. Our culture is one of providing support and training for our employees to thrive. We offer learning and development programs, training, career pathing opportunities, and a tuition reimbursement plan. At AtkinsRéalis, you will enjoy a robust rewards package which includes: 

  • Competitive salary 

  • Flexible work schedules  

  • Group Insurance 

  • Two Floating Holidays 

  • Paid Parental Leave (including maternity and paternity) 

  • Pet Insurance  

  • Retirement Savings Plan with employer match 

  • Employee Assistance Program (EAP) 

  • Learning and development programs, training, career opportunities and a highly regarded tuition reimbursement program 

  • An inclusive culture of Employee Resources Groups centered around women, African-Americans, Hispanics, LGBTQ+, Neurodiversity and Emerging Professionals. 

  • A Foundation that is employee-funded with a 2-to-1 match from the company providing STEAM education for minorities from K-12 to college 

If this sounds like you and you would like to expand your career with us, apply today!  

AtkinsRéalis is an equal opportunity, drug-free employer committed to diversity in the workplaceEOE/Minorities/Females/Veteran/Disability. 

Please review AtkinsRéalis Equal Opportunity Statement here: 

https://careers.atkinsrealis.com/equal-opportunities-statement 

AtkinsRéalis cares about your privacy and are committed to protecting your privacyPlease consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data. 

By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice.   

Upon acceptance of an offer, all candidates must go through a drug screen test and background check. AtkinsRéalis is a federal contractor which mandates a satisfactory background screening report and drug test that supersedes state laws. 

Note to staffing and direct hire agencies: 

In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, AtkinsRéalis family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency.  https://careers.atkinsrealis.com/recruitment-agencies 

 

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