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Montréal, Quebec, Canada
Overview
Located in the heart of the Quartier des Spectacles, the Maison Symphonique is a must-visit venue in Montréal. Chosen as the home of the OSM, this concert hall also hosts a variety of events ranging from classical to jazz.
Internationally recognized, the Maison Symphonique was inaugurated in 2011 according to the highest international standards in acoustics and architecture. It is also the first cultural project in Québec to be developed and operated under a public-private partnership model.
Your role
In collaboration with the Customer Service Manager:
Plan resources for each event and ensure the collection of all supporting documents.
Plan bar product orders, participate in the procurement process, receive and inventory merchandise with the bar team leader.
Participate in audits and month-end reviews related to bar operations.
Closely monitor the performance of the main service provider, validate related account statements, and promptly process the required reports.
Ensure optimal site conditions through regular inspection rounds and plan corrective actions and periodic work with the cleaning service provider as needed.
Contribute to the development of annual, five-year, and other budgets.
Keep all customer service documentation up to date.
On-site during public events:
Act as AtkinsRéalis' representative for the Maison Symphonique and as the point of contact for clients (spectators and users).
Generally, verify the presence of event staff (ushers, bars, building technician, security) and ensure everything runs according to contractual expectations.
Coordinate peripheral events (pre-concert conferences, receptions, and others) and handle any last-minute requests.
Complete all relevant reports and reconcile associated expenses.
Location
Montréal, Quebec, Canada
Job Type
Full time
Ref
R-144154
Salary range
-
About you
Minimum of 5 years of experience in customer service in roles relevant to the position described above.
Ability to respond promptly in emergency situations.
Highly versatile, autonomous, and a strong leader.
Excellent organizational skills and attention to detail.
Full proficiency in Office 365 software (MS Word, Excel, Teams, and SharePoint) is required.
Excellent command of French and English.
**This position requires a variable schedule including days, evenings, and weekends.
** This position requires knowledge of a language other than French, namely English, as the clients and/or suppliers you will interact with will be English-speaking.
Why choose AtkinsRéalis?
Wherever you are in your career – and whoever you are – AtkinsRéalis is for you. Here, support and collaboration are a vibrant part of a culture that lets you choose where – and how far – your career can go. Take on projects that push boundaries and drive sustainable impact, surrounded by colleagues who believe there's no limit to how brilliant you can be. It's time to join a like-minded team where you'll be rewarded, supported, and free to be your kind of brilliant.
Reward & benefits
Explore the rewards and benefits that help you thrive – at every stage of your life and your career at AtkinsRéalis in Canada.
Enjoy competitive compensation, employee recognition, and a brilliant range of flexible benefits you can tailor to your health, wellbeing, financial and lifestyle needs.
Make the most of diverse opportunities for training and professional development to grow your skills and expertise.
And take advantage of our hybrid working culture and generous time-off policies to balance a fulfilling career with your personal life.
Make it brilliant, a career with AtkinsRéalis
Our supportive, collaborative culture inspires us as a global community every day.
Watch this short film and imagine what you could achieve here, too.
About AtkinsRéalis
We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.
Additional information
AtkinsRéalis cares about your privacy. AtkinsRéalis and other subsidiary or affiliated companies of AtkinsRéalis (referred to throughout as "AtkinsRéalis") are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use, and transfer your Personal Data.
By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice.
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