Senior HR Operations Advisor

Your role

HR Process Transformation & Knowledge Transfer

• Act as the main regional bridge between Asia HR teams and the People Hub to ensure clear knowledge transfer and aligned process execution.
• Collaborate with HR teams to document, streamline, and automate HR policies, workflows, and life cycle processes.
• Monitor service request/ticket progress, resolve bottlenecks, and ensure timely issue resolution.
• Recommend process improvements based on operational insights and market requirements.

HR Operations Advisory (Asia)

• Serve as the go‑to expert for HR operations, including payroll coordination, data management, reporting, and HR process guidance.
• Partner with local HR teams to ensure smooth end‑to‑end employee life cycle operations.
• Provide operational insights to elevate employee experience and strengthen HR effectiveness across the region.
• Coordinate with cross-functional partners (Finance, IT, Legal, etc.) to support accurate data flow, issue escalation, and compliance activities.

Experience Operations & Governance

• Ensure consistent, compliant, and efficient HR operations aligned with global standards and local regulatory requirements.
• Maintain strong governance through clear documentation standards, process controls, and audit readiness.
• Drive ongoing improvements by simplifying workflows, enhancing service touchpoints, and mitigating operational risks.
• Monitor data accuracy, system integrity, and reporting quality for effective decision-making.

Documentation & Reporting

• Maintain up-to-date documentation related to employment, payroll, training, and performance processes.
• Ensure timely submission of reports to government bodies, internal stakeholders, and external partners.
• Oversee the preparation, tracking, and secure storage of HR documents to support compliance and audit needs.
• Contribute to the development of dashboards and recurring reports for regional HR and business leaders.