Senior Tolls Business Analyst
- Consulting & advisory, Transportation
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- B.S. degree in Business, Information Technology or another subject related to Toll Revenue Collection Business Operations / Systems (incl. Back Office and/or Customer Service Center), such as Accounting, Finance, Computer Science, or Engineering. Toll-related Master's degree / MBA can substitute for one year of experience.
- This level may be achieved by candidates with seven (7) years’ experience since Bachelor's or six (6) years since toll -related Master's/MBA. Relevant work experience would provide exposure to toll revenue collection operations, including toll collection systems and sub-systems, electronic payment, or information and communication technologies.
- Without a degree, a minimum of thirteen (13) years of relevant experience required.
- Under supervision, applies financial, accounting and business operations knowledge to the investigation of transportation financial planning and operational needs and problems, coordination of Toll project activities, and the preparation of financial reports and documentation.
- Carries out job functions within small, project-oriented, multidisciplinary teams of toll professionals and supports direct interaction with clients within the context of project meetings, financial reviews, operations-related activities, and project production and delivery.
- Major results expected include high-quality written, verbal and graphical deliverables in the form of financial concepts and reports, progress reports and other related documentation.
- Applies general financial planning and operational principles to solve specific toll-related problems.
- Assists in the design and development of toll financial concepts and analyses, including requirements analysis, as well as development and communication of concepts.
- Researches feasibility of alternative approaches, other toll implementations and cost analyses.
- Writes reports, participates in presentations, discusses concepts and deliverables with clients, and participates in quality-control checks.
- Supports and coordinates the development of toll operations budgets.
- Prepares toll cost analyses.
- Coordinates and manages forecasting and project budget tracking.
- Analyzes the information that is generated from the roadside (toll equipment) to troubleshoot issues.
- Analyzes business rules and procedures (roadside and back office) to optimize revenue collection and/or minimize negative customer impacts.
- Proposes solutions, quantify expected results and present recommendations to the client's senior management team.
- Estimates revenue impact of toll system outages to determine prioritization for resource allocation.
- Coordinates with various departments within the organization (both client and consultant staff) to complete approved recommendations, ensuring that all parties understand the proposed solution, document requirements accurately and execute the implementation plan in a timely manner.
- Inputs and manages cost data; conducts reconciliation of cost data to budget reports on a regular schedule; tracks journal vouchers; manage the addition of new roadways, vendors and budget accounts, as needed, to cost database and analysis.
- Prepares monthly dashboard performance measure reports.
- Manages roadway and vendor expenditures tracking and reporting.
- Manages preparation and monitoring of contract and subcontract documents.
- Prepares monthly billing statement, including subconsultant invoices, progress reports, travel authorizations and expenses.
- Prepares and maintains appropriate documentation for billing and project analyses.
- Compiles data and prepares contract progress reports.
- Performs such assignments and duties as the Supervisor may deem necessary from time to time.
Special Skills:
- Position requires strong analytical ability and organizational skills.
- Position requires technical accounting skills, as well as the ability to perform financial calculations, understand contract invoicing requirements and organize information.
- Experience tracking/analyzing budgets is preferred.
- Strong technical writing and communication skills essential, including ability to present concepts verbally.
- Proven ability to lead analyst teams successfully. Completion of relevant Toll Training and Project Management Programs within the first 24 months of employment is highly desirable.
- Position requires ability to deal effectively and harmoniously with people at all levels of the organization and to represent the firm professionally. Good interpersonal skills are essential to interact effectively.
- Strong personal computer skills and proficiency in the use of Microsoft Office products, including Word, PowerPoint, Excel, and Access is required. SQL skills are preferred.
Atkins offers its employees a robust rewards package which includes: a competitive salary; a broad benefits package including medical/RX, dental, vision, life, disability, legal, hospitalization and other valuable voluntary options; generous time-off programs; flexible work schedules; 401(k) with employer match; professional and career development opportunities through our corporate university, as well as a highly-regarded tuition reimbursement program; and an unmatched culture focused on client-service, quality, and tireless pursuit of excellence in all we do. Atkins is an equal opportunity, drug-free employer committed to diversity in the workplace. EOE/Minorities/Females/Vet/Disability.
Please view Atkins Equal Opportunity Statement here:
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