Client Computing Device Lead
- Corporate
- Derby, Aldershot, Epsom, Bristol
Are you ready to take the next step in your career?
Apply for this roleThis vacancy has now expired. Please see similar roles below...
Background
Atkins is part of the SNC Lavalin Group of companies, the delivery of its IT is via a function called Group IS which is organised as a global operation with significant presence in India. Group IS has developed an operating model for 2020 to revolutionise the way IT services are provided to the company, moving from a ‘Business as Usual’ focus to an organisation driven by Business Value. Key concepts include: transitioning to digital products, adopting agile delivery approaches across the organisation, leveraging cloud services, and applying focus to supporting company project bids and delivery.
Job Details
Purpose of the Role:
The Client Device Lead position is a hands-on role to manage, monitor, implement and support the client devices. Working in the Technical Services Team you will provide support with designing and implementing new services, project delivery, customer requests and offering technical advice to other team members. In addition you will collaborate with the corporate client devices teams to ensure that specialist services are not overlooked.
This role may suit an individual who has experience within a 3rd line client device environment, experience of creating and deploying builds and has proven experience troubleshooting client-based issues within a large organisation. The successful candidate will be somebody who is dynamic, analytical and able to come up with smart solutions within a tight budget.
Key Deliverables/Responsibilities
- Resolving 3rd line client device related incident support calls.
- Transitioning documented procedures to and mentoring the operational support teams.
- Evaluating and resolving Client performance issues and requests.
- Designing and deploying new solutions.
- Building / deploying client resources.
- Manage the technology life cycle, deploying appropriate application versions and updates as required.
- Creation of standard client builds.
- Improving/automating and scripting administrative procedures.
- Available as a technical resource available for project-based work.
- Continual service improvement through best practise and new and innovative technologies
Experience Required
Essential Technical Requirements
To be considered for this role you must be able demonstrate considerable experience with the following:
- Proven experience of a wide range of HP client hardware platforms
- Microsoft Windows Client Operating Systems.
- Microsoft Active Directory
- Cloud platforms – Azure
- Configuring, deploying client resources.
- Working within a helpdesk / support environment, dealing with customer issues through to resolution.
- Client device lockdown policies including compliance with regulatory frameworks
- Knowledge of application delivery, deployment task sequences and OS deployment
- Knowledge and experience of MDM solutions in particular In-Tune
You must also be able to demonstrate experience with:
- Advanced client-based troubleshooting and monitoring within a Microsoft Windows environment.
- SCCM for operating system and application deployment
- Group Policy management within a mixed client environment, filtering and targeting policies.
- Benchmarking and client performance tuning.
- Windows Client OS
Desirable Technical Experiences
- Networking fundamentals and basic troubleshooting.
- Client device Security products
- Experience working within ITIL aligned Service Delivery organization.
- Worked in an Engineering environment.
Behavioural Competencies
- Proven experience of delivering process efficiencies and improvements
- Clear and fluent English (both verbal and written)
- Ability to build and maintain efficient working relationships with remote teams
- Demonstrate ability to take ownership of and accountability for relevant products and services
- Ability to plan, prioritise and complete your own work, whilst remaining a team player
- Willingness to engage with and work in other technologies
Training
Atkins develops individuals through a portfolio of training and development activities designed to help you make the best of your abilities and talents. These are reviewed with individuals through an annual appraisal process. We actively support staff in achieving corporate membership of relevant institutions.
Rewards and benefits:
Atkins offers a fantastic range of benefits, which you can tailor to suit your own health, wellbeing, financial and lifestyle choices.
All the information you need to know is available on our dedicated benefits portal; your reward, which is available to access 24/7 from any device: https://www.yourrewardatkins.com
Security Clearance:
This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary it will be discussed with you at interview.
If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.
ATKINS, part of the SNC Lavalin Group, is committed to having a diverse and inclusive workforce. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
Are you ready to take the next step in your career?
Apply for this rolePreview
USAContent type
BlogsPublish date
05/01/2024
Summary
Hydraulic engineering is a branch of civil engineering that specializes in building hydraulic engineering designs—‘hydraulic’ stemming from the Ancient Greek word for water. Hydraulic power, the
Preview
USAContent type
BlogsPublish date
05/01/2024
Summary
Hydraulic engineering is a branch of civil engineering that specializes in building hydraulic engineering designs—‘hydraulic’ stemming from the Ancient Greek word for water. Hydraulic power, the
Related job roles
Salary
Location
Bangalore
Job Type
Full Time
Career Area
Electrical engineering
Category
Permanent
Location
Gurgaon
Bangalore
Mumbai
Description
We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading profe
Reference
R-114386
Expiry Date
01/01/0001
Salary
Location
Bangalore
Job Type
Full Time
Career Area
Drilling
Category
Permanent
Location
Gurgaon
Bangalore
Mumbai
Description
We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading profe
Reference
R-114385
Expiry Date
01/01/0001
Salary
Location
Bangalore
Job Type
Full Time
Career Area
Electrical engineering
Category
Permanent
Location
Gurgaon
Bangalore
Description
We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading profe
Reference
R-114382
Expiry Date
01/01/0001
Salary
Location
Bangalore
Job Type
Full Time
Career Area
Civil engineering
Category
Permanent
Location
Gurgaon
Bangalore
Mumbai
Description
We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading profe
Reference
R-114381
Expiry Date
01/01/0001
Salary
Location
London
Job Type
Full Time
Career Area
Project management
Category
Permanent
Location
London
Bristol
Description
Major Projects Senior Estimator - HybridAtkinsRéalis currently have an exciting position for a Senior Estimator to join the Major Projects team within our Nuclear & Power EMEA business.The role will s
Reference
R-114375
Expiry Date
01/01/0001
Author
Shamily GopalAuthor
Shamily GopalSalary
Location
Bangalore
Job Type
Full Time
Career Area
Electrical engineering
Category
Permanent
Location
Gurgaon
Bangalore
Mumbai
Description
We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading profe
Reference
R-114387
Expiry Date
01/01/0001
Salary
Location
Abu Dhabi
Job Type
Full Time
Career Area
Architecture
Market
Cities & development
Category
Permanent
Location
Abu Dhabi
Description
Join us in engineering a better future for our planet and its people.About AtkinsRéalis AtkinsRéalis business is one of the largest multidisciplinary, multi sector engineering design consultancies.As
Reference
R-114518
Expiry Date
01/01/0001
Salary
Location
Jeddah
Job Type
Full Time
Career Area
Quantity surveying
Category
Permanent
Location
Jeddah
Description
AtkinsRéalis has an exciting full-time career opportunity for a Quantity Surveyor with a minimum of 15 years’ experience. Candidates having relevant project experience with HVDC, power systems, transm
Reference
R-111888
Expiry Date
01/01/0001
Salary
Location
Vancouver
Job Type
Full Time
Career Area
Natural sciences
Market
Environment & geoscience
Category
Contractor / Temporary
Location
Vancouver
Victoria
Description
Senior Environmental Manager (Casual)Come join us in reshaping the future with AtkinsRéalis. AtkinsRéalis is dedicated in engineering a better future for our planet and its people.Do you have the ambi
Reference
R-114535
Expiry Date
01/01/0001
Salary
Location
Toronto
Job Type
Full Time
Career Area
Sciences - multidiscipline
Market
Environment & geoscience
Category
Contractor / Temporary
Location
Ottawa
Toronto
Description
Senior Environmental Planner (Casual) Are you looking for a company that works on major engineering projects all over the world? Do you want to make a difference by improving the daily lives of commun
Reference
R-114533
Expiry Date
01/01/0001
AtkinsRéalis
Talent community
Would you like to know more? Not ready to apply? Join our talent community to stay connected and engaged with us at AtkinsRéalis.
Find out more