back

Menu

Close

My shortlist My shortlist My shortlist
EN
My shortlist My shortlist My shortlist
EN

Clear
Search

Customer Service Representative - Traffic Operations Center

  1. Security, aerospace & defence, Transportation

Customer Service Representative - Traffic Operations Center

Click here to get a notification every time a job like this gets added

Great news! We will let you know when a new job like this has been added!

This vacancy has now expired. Please see similar roles below...

Atkins is one of the world’s most respected design, engineering and project management consultancies. Atkins has been providing infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management services to public and private clients across the United States for more than 50 years.

Atkins has the depth and breadth of expertise to respond to the most technically challenging and time-critical infrastructure projects and the urgent transition to a low-carbon economy.

Atkins seeks an energetic and highly motivated self-starter to join our Atlanta, GA team as a Customer Service Representative – Traffic Operations Center.

MAJOR FUNCTION/ROLE

Provides telephone customer service to travelers calling for information in a Traffic Operations Center, including use of the state DOT Advance Traffic Management System (ATMS) or Advance Traveler Information System (ATIS).

The Traffic Management Center is a 24/7 facility and Atkins is looking to hire Part-Time Operators for the 1st shift (6:00 AM – 10:00 AM) and 2nd shift (3:00 PM – 7:00 PM). The training scheduled is as follows: 8:00 AM EST – 4:30 PM EST Monday thru Friday.

At the conclusion of 2 weeks of training, you will move to the assigned schedule. It will also include some weekends.

JOB DUTIES
  • Responsible for gathering and disseminating information in a courteous and pleasant manner to reflect the Department’s high standards and professionalism.

EDUCATION AND EXPERIENCE
  • High School diploma (or equivalent).
  • Experience in a position involving public contact and telephone responsibilities preferred.
  • Must be proficient with computer skills.

SPECIAL SKILLS
  • Excellent oral communication and interpersonal skills required.
  • Must have good command of the English language.
  • Ability to perform in a professional courteous manner and remain friendly while under pressure.
  • Must have aptitude for geography maps.

PROFESSIONAL REGISTRATIONS
  • None

Atkins offers its employees a robust rewards package which includes: a competitive salary; a broad benefits package including medical/RX, dental, vision, life, disability, legal, hospitalization and other valuable voluntary options; generous time-off programs; flexible work schedules; 401(k) with employer match; professional and career development opportunities through our corporate university, as well as a highly-regarded tuition reimbursement program; and an unmatched culture focused on client-service, quality, and tireless pursuit of excellence in all we do. Atkins is an equal opportunity, drug-free employer committed to diversity in the workplace. EOE/Minorities/Females/Vet/Disability.

Please view Atkins Equal Opportunity Statement here:

  

Atkins cares about your privacy. 


Please consult our Privacy Notice to know more about how we collect, use and transfer your Personal Data.

 

By submitting your personal information to Atkins, you confirm that you have read and accept our Privacy Notice.

Get job alerts

Our Latest Articles

Lottie sitting on a log.
How one Programme Manager galvanizes military communities.

Preview

Europe

Content type

Blogs

Publish date

09/22/2023

Summary

Today, AtkinsRéalis, celebrates the leadership and dedication of one of our rising stars. Meet Junior Consultant Development Programme (JCDP) graduate Lottie Hayman. A champion of Equality, Di

Preview

Looking for a career after the Armed Forces? Here's how young professionals are honing AtkinsRéalis’ Gold legacy.

Read more

by

Shailaja Mantha

by

Shailaja Mantha

Working on defence systems
5 skills you develop when working in defence

Preview

Canada

Content type

Blogs

Publish date

09/04/2023

Summary

Are you looking to make a direct difference to both individuals and nations? Well, there are few fields as dynamic and rewarding as defence. At SNC-Lavalin, your expertise can contribute to the safet

Preview

Learn about working in Defence at SNC-Lavalin

Read more
Tsing Ma Bridge, Hong Kong. Sustainable Transportation in Asia
Shaping the future of sustainable transportation with Atkins in Asia Pacific

Preview

Asia

Content type

Blogs

Publish date

08/29/2023

Summary

What is sustainable transportation? Sustainable transportation is modes of travelling that have minimal impact on the environment, economy, and society. This looks like transport that produces

Preview

Learn more about sustainable transportation, why it is important, the benefits, challenges, and projects we are working on at Atkins APAC:

Read more
Human Factors: Change Your Perspective On Engineering!

Preview

Europe

Content type

Blogs

Publish date

08/07/2023

Summary

Do you thrive in an environment where understanding people, their capabilities, and limitations are the core of design? Welcome to the Human Factors team at Atkins, a member of the SNC-Lavalin

Preview

What Makes You the Perfect Fit for Our Human Factors Team?

Read more

by

Shailaja Mantha

by

Shailaja Mantha

Start your next job search

Search