Market Leader for Intelligence and Collaboration

Market Leader for Intelligence and Collaboration

You might know us for the great work we do across our wide variety of projects. We're proud to say it's thanks to our people's diversity of thought, expertise and knowledge. And when you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally.

We're passionate about what we do, but we don't take ourselves too seriously. Simply put, this a great place to be. So, when it comes to your life outside of work, ask us about our flexible and remote working policies designed to help you get the most out of life.

Read more about how you can thrive with us.

The Strategic Highways (SH) Market Leader for Collaboration and Market Intelligence is a critical role supporting the SH Client Directors.  You’ll have the opportunity to enhance our client intelligence offer, support our Key Account Management Teams with intelligence gathering and sharing, and improve the quality of our Client engagement.  This naturally feeds into our business plan and improves our offer within tender submissions. 

Key Responsibilities:

• Identify opportunities to enrich client intelligence by upskilling our KAM community.
• Use personal and KAM team networks, along with public domain intelligence to support robust competitor analysis.
• Support ongoing collaboration and client intelligence projects within Strategic Highways.
• Lead on pan Strategic Highways Client intelligence gathering, developing tools and techniques to enable quality analysis of Client intelligence and feedback.
• Use behavioral development to identify how collaboration can support better operational working. 
• Analyse the root cause of operational issues including measuring operational effectiveness of existing processes, considering the whole system including behavioural effects
• Develop efficient approaches for collating, aggregating and analysing Client feedback and data 
• Coach teams on the development of excellent Client relationship management, supporting the team on gathering, analyzing and interpreting the feedback and data received.
• Baseline and grow the Client engagement and collaborative behaviours skills within the market and ensure they are using the tools, approaches and methods to strengthen or Client and industry intelligence to improve our business planning and strategic focus for the coming years.

  Key Requirements:

• Experience of working in a client focused business and/or business support function
• Experience of working with clients to gather intelligence on client need and driverables
• Experienced in embedding new initiatives, and gaining advocates to support in business
• Preferred but not essential - Experienced in ISO44001 delivery, and creation of collaborative tools, learning and upskilling.    
• Has trained and coached others (both internal and externally)
• Ability to build and sustain relationships.
• Strong interpersonal skills to effectively deal with internal customers; foster open. upward and downward communication within the organization built on mutual respect.
• Stakeholder management skills with the ability to manage and influence multiple stakeholders at all levels, both internally and externally.
• Good project management skills (budget, time & resources)
• Strong analytical skills with the ability to turn data into information which has practical use
• Result-oriented and has a structured way of working, with a strong focus on result and quality of deliverables.

  Why work for Atkins?

  Our Transportation teams are reinventing transport for a challenging yet exciting future. We're creating new ideas and smart solutions for cities, people and the environment. You'll be working alongside some of the top people in our industry, solving challenges that bring together traditional engineering and new technologies. As part of our organisation, you'll be in a privileged position, delivering what's right for governments and communities. You'll be helping us to improve our leading environmental performance while enabling others to do the same.

  Meeting your needs

  To help you get the most out of life in and outside of work, we offer employees "Total Reward." It's a package that can be tailored to your changing lifestyle, career and personal needs. You'll enjoy benefits such as partner discounts, leadership training, professional, accreditations, and career planning for any stage of your career.

  Making sure you're supported is important to us. So if you identify as having a disability, tell us ahead of your interview. And let's talk through any adjustments you might need.

Read more about 'Total Reward'.

More about us

Atkins, a member of the SNC-Lavalin Group, is a leading global consultancy with over 80 years of design and engineering expertise. With us, you'll be surrounded by the skills, knowledge and support to help you succeed. Together, we can deliver projects which have a positive, sustainable impact on the world.

Atkins, ranked as one of LinkedIn’s Top 25 Companies, where UK professionals want to work and stay once they join.

Check out some of our recent, most exciting projects.

Atkins recognise that there are many well qualified people who are looking to further their career, but who cannot commit to full time employment. We support flexible working arrangements and are interested to discuss how we can accommodate individual requirements.

ATKINS, part of the SNC Lavalin Group, is committed to having a diverse and inclusive workforce. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.

This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary it will be discussed with you at interview.

If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.

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