Network Operations Manager - Gurgaon, India
- Security, aerospace & defence
- India
Are you ready to take the next step in your career?
Apply for this roleThis vacancy has now expired. Please see similar roles below...
Atkins have recently developed a âOne Atkins 2020â strategy for the future. To support this initiative Atkins Group IS have defined an operating model for 2020 to revolutionise the way IS services are provided to the company, moving from a âBusiness as Usualâ focus to an organisation driven by Business Value. Key concepts include: transitioning to digital products, adopting agile delivery approaches across the organisation, leveraging cloud services, and applying focus to supporting Atkins project bids and delivery.
Under the direction of the Unified Communications Services Lead this role leads the network operations team. Is responsible for implementing and managing all aspects of network monitoring, incident response and incident management. Will be responsible for determining and managing the team KPI, incident response SLAâs, alert hygiene, SOP development as well as after incident postmortems.
Ensures that IT global initiatives and standards are achieved within scope of responsibility
Responsibilities
- Manage a highly skilled engineering team to support networking in operations, change management, and maintain ongoing improvements of all networking technologies.
- Track and monitor status and capacity of network services.
- Lead and manage the team, including hiring, mentoring, and professional development, and work with senior management during the budgeting process.
- Manage the team in supporting foundational components and providing high SLA through proactive planning and operational excellence.
- Maintain and improve the 24/7 Operations Center program
- Review and improve establish operating policies and approaches for Operations Center
- Creates long-term and short term strategies plan for the Operations Center to address issues and develop a program of continuing improvement for the organization.
- Analyzes teamsâ workload and activity to drive efficiency and focus towards network SLAâs
- Develop a detailed and complete incident management program
- Develop a robust Problem management program
- Maintain communication with functional managers to ensure issues are resolved.
- Develop a monitoring cleanliness program to ensure tickets and processes to ensure tasks are being completed timely.
- Communicate policy and procedural changes.
- Generate reports for management in regards to service availability, uptime, and adherence to Standard Operating Procedures and SLAs etc.
Requirements
-
Degree educated (or equivalent) in Information Technology or related subject or significant relevant experience, including:
- Extensive experience working in an Information Technology environment
- High proficiency in Cisco networking products
- High proficiency in HP networking products
- High proficiency in Aerohive wireless networking products
- High proficiency in F5 load balancing products
- Experience in F5 GTM advantageous
- Experience in F5 AAM advantageous
- Proficiency in network monitoring platforms (Solarwinds, Cisco Prime)
Behavioural Competencies (these are relevant for all roles in GIS)
To be evidenced through examples at interview or any selection process
Weâre boldâ¦
-
We use our curiosity, innovation and creativity to solve problems in cool ways
- Weâre confident in our knowledge and technical expertise
Weâre proactiveâ¦
-
We seek out opportunities, and really listen to our customersâ problems
- We work together in a dynamic and agile way to make change happen quickly
Weâre experimenters â¦
- Weâre not afraid to try different ways of doing things
- Weâre champions for new ideas and tools
We're trustedâ¦
-
Building close, trusted partnerships really matters to us
- We solve problems together with the business, working openly and honestly
- We share our knowledge and work in a collaborative ways, joining together for the best results
Are you ready to take the next step in your career?
Apply for this rolePreview
USAContent type
BlogsPublish date
05/03/2024
Summary
Robotics, electrification, alternative power sources; not long ago, these phrases would have been little other than the stuff of a good futuristic plotline. Today, they are the forces that are d
Preview
USAContent type
BlogsPublish date
05/03/2024
Summary
Robotics, electrification, alternative power sources; not long ago, these phrases would have been little other than the stuff of a good futuristic plotline. Today, they are the forces that are d
Related job roles
Salary
Location
Mississauga
Job Type
Full Time
Career Area
Engineering (Other)
Market
Nuclear
Category
Permanent
Location
Mississauga
Description
Senior FH Electrical EngineerAtkinsRéalis is one of Canada's largest private sector nuclear engineering groups. We have been providing a wide range of services to the nuclear industry in Canada and ar
Reference
R-114542
Expiry Date
01/01/0001
Salary
Location
London
Job Type
Flexible Working
Full Time
Career Area
Project management
Category
Permanent
Location
London
Epsom
Description
We’re AtkinsRéalis, a world-leading design, engineering, and project management organization. We connect people, data, and technology to transform the world’s infrastructure and energy systems. Our Pr
Reference
R-111541
Expiry Date
01/01/0001
Author
Gautham ShettyAuthor
Gautham ShettySalary
Location
Mississauga
Job Type
Full Time
Career Area
Engineering (Other)
Market
Nuclear
Category
Permanent
Location
Mississauga
Description
Electrical Engineer/AnalystAtkinsRéalis is one of Canada's largest private sector nuclear engineering groups. We have been providing a wide range of services to the nuclear industry in Canada and arou
Reference
R-114541
Expiry Date
01/01/0001
Salary
Location
Birmingham
Job Type
Full Time
Career Area
Creative design
Category
Permanent
Location
Birmingham
Bristol
Description
Creative Design – who are we?Do you see the world differently? Are you driven by creativity and innovation? You'll fit right in at Creative Design, our flourishing global in-house agency. Get ready to
Reference
R-114138
Expiry Date
01/01/0001
Author
Lini RathinamAuthor
Lini RathinamSalary
Location
Epsom
Job Type
Flexible Working
Full Time
Career Area
Civil engineering
Market
Cities & development
Category
Permanent
Location
United Kingdom
Epsom
Description
Shape the Future of our cities and environments. Are you ready to take up a vital role in shaping some of our exciting projects? How about joining our talented team, where everyone has a voice, and to
Reference
R-114301
Expiry Date
01/01/0001
Author
Akshit PooniaAuthor
Akshit PooniaSalary
Location
UK
Job Type
Flexible Working
Full Time
Career Area
Civil engineering
Market
Cities & development
Category
Permanent
Location
United Kingdom
Description
Shape the Future of our cities and environments. Are you ready to take up a vital role in shaping some of our exciting projects? How about joining our talented team, where everyone has a voice, and to
Reference
R-114300
Expiry Date
01/01/0001
Author
Akshit PooniaAuthor
Akshit PooniaSalary
Location
Epsom
Job Type
Flexible Working
Full Time
Career Area
Civil engineering
Market
Cities & development
Category
Permanent
Location
Manchester
Newcastle-upon-Tyne
London
Epsom
Bristol
Exeter
Description
Shape the Future of our cities and environments. Are you ready to take up a vital role in shaping some of our exciting projects? How about joining our talented team, where everyone has a voice, and to
Reference
R-114299
Expiry Date
01/01/0001
Author
Akshit PooniaAuthor
Akshit PooniaSalary
Location
Manchester
Job Type
Flexible Working
Full Time
Career Area
Physical hydrogeology & hydrology
Market
Water
Category
Permanent
Location
Manchester
Description
Shape the Future of our cities and environments.Are you ready to take up a vital role in shaping some of our exciting projects? How about joining our talented team, where everyone has a voice, and tog
Reference
R-114231
Expiry Date
01/01/0001
Author
Akshit PooniaAuthor
Akshit PooniaSalary
Location
Manchester
Job Type
Flexible Working
Full Time
Career Area
Physical hydrogeology & hydrology
Market
Water
Category
Permanent
Location
Leeds
Manchester
Belfast
Glasgow
Description
Shape the Future of our cities and environments.Are you ready to take up a vital role in shaping some of our exciting projects? How about joining our talented team, where everyone has a voice, and tog
Reference
R-114228
Expiry Date
01/01/0001
Author
Akshit PooniaAuthor
Akshit PooniaSalary
Location
Manchester
Job Type
Flexible Working
Full Time
Career Area
Physical hydrogeology & hydrology
Market
Water
Category
Permanent
Location
Leeds
Manchester
Belfast
Glasgow
Description
Shape the Future of our cities and environments. Are you ready to take up a vital role in shaping some of our exciting projects? How about joining our talented team, where everyone has a voice, and to
Reference
R-114226
Expiry Date
01/01/0001
Author
Akshit PooniaAuthor
Akshit PooniaAtkinsRéalis
Talent community
Would you like to know more? Not ready to apply? Join our talent community to stay connected and engaged with us at AtkinsRéalis.
Find out more