We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services and project management company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data, and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in key strategic sectors such as Engineering Services, Nuclear, Operations & Maintenance and Capital.
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Our teams are proud to deliver on some of the most prestigious projects across the world. It's thanks to our talented people and their diverse thinking, expertise, and knowledge. Join us and you'll be part of our genuinely collaborative environment, where everyone is supported to make the most of their talents and expertise.
When it comes to work-life balance, AtkinsRéalis is a great place to be. So, let's discuss how our flexible and remote working policies can support your priorities. We're passionate about are work while valuing each other equally. So, ask us about some of our recent pledges for Women's Equality and being a 'Disability Confident' and 'Inclusive Employer’.
This Total Reward team is a global function within the HR team and has a small, shared service team based in India which the role will be part of. The team is responsible for providing a consistently great customer experience and making sure services are delivered optimally meeting all policy and compliance requirements. The Shared Services Team also includes responsibility for improvement – how can systems, processes and data be optimized to make the service even better and take a pro-active approach to lead not just respond to the wider team and business requirements. The role will sit in the team with primarily benefits focus but there may be some compensation work also involved.
Responsibilities
Benefits Activities:
- Support in benefits renewal processes, liaising with brokers and ensuring company objectives are met.
- Provide guidance and assistance to the HR navigating benefits-related issues and queries including trouble troubleshooting and resolving benefits-related issues and discrepancies, including working with vendors and employees to address escalated claims, coverage, or billing issues.
- Monitor compliance with benefits policies and conduct periodic audits to ensure data accuracy and adherence to procedures.
- Oversee enrolment processes, changes, and terminations in benefits programs.
- Administer and maintain employee benefits records, ensuring accuracy and completeness.
- Analyze data and provide leadership with regular reports to track benefits program utilization, costs, and effectiveness and identify trends and recommend improvements.
- Support in providing training materials and communications to educate employees about benefits programs and policy changes.
- Monitor and track provider service levels and address any service-related issues.
- Implement new process improvements to enhance administration efficiency and work with HR systems and IT to scope and deliver automation where possible.
- Ensure compliance with data protection requirements.
Compensation Activities
- The role may be required to support the project teams working on Reward cyclical processes such as merit and bonus, providing high quality analytical support both to the Reward CoE and HR / the business as well as responding to ad hoc requests.
Additional responsibilities
- Involvement in Total Reward development and improvement projects which align to overall objectives and development opportunities.
Qualifications / Criteria
- Experience in benefits administration, with a strong operational focus
- Strong IT skills across varied range of Microsoft Office applications and in particular Excel to an intermediate/advanced level.
- Proficiency in benefits administration software and tools, as well as experience in managing benefits data.
- Strong analytical abilities are essential for analyzing benefits data, identifying trends, and making data-driven recommendations for program improvements.
- Given the global nature of the role, the ability to work effectively with colleagues and employees from various cultural backgrounds is an asset.
- Able to work accurately and efficiently under pressure.
- A professional manner and the ability to develop strong working relationships.
- Excellent communication skills, both written and verbal
- Customer focused, passionate about meeting the requirements of internal and external stakeholders.
- The role involves managing complex benefits policies and data, so a high degree of accuracy and attention to detail is necessary to avoid errors and discrepancies. Able to use own initiative and prioritise.
- Demonstrates high levels of confidentiality.
What We Can Offer You
- Varied, interesting and meaningful work.
- A hybrid working environment with flexibility and great opportunities.
- Opportunities for training and, as the team grows, career progression or sideways moves.
- An opportunity to work within a large global multi-disciplinary consultancy on a mission to change the ways we approach business as usual.
Why work for AtkinsRéalis?
We at AtkinsRéalis are committed to developing its people both personally and professionally. Our colleagues have the advantage of access to a high ranging training portfolio and development activities designed to help make the best of individual’s abilities and talents. We also actively support staff in achieving corporate membership of relevant institutions.
Meeting Your Needs
To help you get the most out of life in and outside of work, we offer employees ‘Total Reward’.
Making sure you're supported is important to us. So, if you identify as having a disability, tell us ahead of your interview, and we’ll discuss any adjustments you might need.
Additional Information
We are an equal opportunity, drug-free employer committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures, and ability.
We care about your privacy and are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data.
Link: Equality, diversity & inclusion | Atkins India (atkinsrealis.com)
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