Senior Network Operations Engineer(Cisco Catalyst, Nexus Switching, BGP, OSPF)

We’re AtkinsRéalis, a world class Engineering Services and Nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services company dedicated to engineering a better future for our planet and its people. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in key strategic sectors.

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Our teams take great pride in delivering some of the world’s most prestigious projects. This success is driven by our talented people, whose diverse perspectives, expertise, and knowledge set us apart. Join us and you'll be part of our genuinely collaborative environment, where everyone is supported to make the most of their talents and expertise.

When it comes to work-life balance, AtkinsRéalis is a great place to be. So, let's discuss how our flexible and remote working policies can support your priorities. We're passionate about are work while valuing each other equally. So, ask us about some of our recent pledges for Women's Equality and being a 'Disability Confident' and 'Inclusive Employer’.

Job Description:

Job Title: Senior Network Operations Engineer

Location:  Gurgaon / Bangalore         

Purpose of the Role:

The Network Operations Engineer position is a hands-on role to manage, monitor and support the network infrastructure and services.  Working within the Network Operations Team you will provide support with resolving incidents, implementing customer requests, delivering on projects, proposing service improvements, and mentoring junior team members.

This role will suit an individual who has experience within a 2nd or 3rd line support environment and has proven experience in troubleshooting network related issues within a large organisation.  While the candidate is expected to have a minimum of CCNP certification, it is equally important that candidate have a passion for networking. This position is responsible for managing Datacentre activities like commissioning, decommissioning of network devices, and need travel to Datacentre / Sites based on business requirements.

Key Deliverables/Responsibilities:

• Respond quickly and effectively to network issues, incidents, and outages.
• Resolve up to 3rd line network related incident support calls.
• Work on assigned incidents, change requests and project tasks.
• Mentor junior team members.
• Evaluate network change requests.
• Perform network devices maintenance and upgrade tasks.
• Use and configure network monitoring tools to identify and address issues before service.degradation or an outage.
• Update technical documentation, network diagrams, processes, and procedures as needed.
• Comply with operational processes and SOPs put in place.
• Provide On-Call support on weekends based on On-Call shift roster.
• Keep abreast of developments in networking and network monitoring.
• Identifying opportunities for service improvement via automation or procedural change.
• Support DC task, Incidents, Firmware upgrade for Nexus, Catalyst switches.
• Network devices – rack, stack, commission, and decommission.
• Visit Datacentre to provide hands and eyes support based on business requirements.
• Coordinate with ISPs to resolve link outage incidents.
• Occasional travel User sites based on business requirements.

Education and Experience:

• Bachelor's degree in IT or related field.
• 8 years in relevant experience in supporting Network Infrastructure in a large organization.
• CCNA or CCNP certifications.

Essential Technical Requirements:

Hands-on experience on the following:

• Cisco Catalyst and Nexus switching technologies.
• Cisco ASR and ISR routing platforms.
• BGP and OSPF.
• Wireless LAN technologies.
• Knowledge of network monitoring & reporting tools.

Added advantage if you have hands-on experience on these:

• Extreme wireless platform.
• Riverbed SteelConnect.
• Riverbed Steelhead.
• SolarWinds.
• Thousand Eyes.
• Cisco ISE.
• Microsoft NPS.

What We Can Offer You:

• Varied, interesting and meaningful work.
• A hybrid working environment with flexibility and great opportunities.
• Opportunities for training and, as the team grows, career progression or sideways moves.
• An opportunity to work within a large global multi-disciplinary consultancy on a mission to change the ways we approach business as usual.

Why work for AtkinsRéalis?

We at AtkinsRéalis are committed to developing its people both personally and professionally. Our colleagues have the advantage of access to a high ranging training portfolio and development activities designed to help make the best of individual’s abilities and talents. We also actively support staff in achieving corporate membership of relevant institutions.

Meeting Your Needs:

To help you get the most out of life in and outside of work, we offer employees ‘Total Reward’.
Making sure you're supported is important to us. So, if you identify as having a disability, tell us ahead of your interview, and we’ll discuss any adjustments you might need.

Additional Information:

We are an equal opportunity, drug-free employer committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.

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Link: Equality, diversity & inclusion | Atkins India (atkinsrealis.com)