Senior Sector Manager - Department of Transportation Business Unit
- Cities & development, Transportation
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Atkins has been providing infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management services to public and private clients across the United States for more than 50 years. Atkins is one of the world’s most respected design, engineering and project management consultancies. We build long-term trusted partnerships to create a world where lives are enriched through the implementation of our ideas. We have the depth and breadth of expertise to respond to the most technically challenging and time-critical infrastructure projects and the urgent transition to a low-carbon economy.
Atkins is currently seeking a Senior Sector Manager to join our Department of Transportation Management team in Central Texas.
Major Function/Role
Directs and oversees the assignments, activities, and resources of the DOT BU Central Sector for the DOT Business unit. The Central Sector encompasses Texas, Oklahoma, Louisiana Arkansas with primary focus on the Texas DOT and Oklahoma DOT client sets. Provides leadership, direction and guidance to project directors, division managers and managers within the Central Sector to ensure proper execution of projects. Actively works with business unit director, director of operations and sales directors to develop and implement strategy and to identify opportunities for staffing projects, pursuits, and to encourage cross-selling. Responsible for coordination across multiple business units and the technical professional organization to deliver the program. Ultimately responsible for client relations, quality control and safety, growth and financial performance for the assigned sector. Annual revenues for the sector are in excess of $30M/year.
Strategy and Vision: Works with the BU Director, BU BDS Director and other Sector Managers to develop and implement a strategic vision for the Sector and assist with directing and coordinating efforts toward realizing vision. Ensures the sector vision contributes to overall BU and North America goals and vision. Activities will include: planning, developing, and implementing strategies to grow revenues and expand geographically and grow the services for the sector. Reports progress against developed strategy monthly and quarterly.
Client Management and Service: Works with BU leadership and TPO management teams to ensure effective delivery against business unit and company goals and priorities and to drive BU Sector client service activities. Develops client management needs, forecasts staffing needs and procures staff to ensure delivery for projects based in the sector. Works with the TPO organization to staff and deliver projects for clients associated with the Sector. Participates in the recruitment and selection of candidates for senior level jobs within the sector.
Business Performance/Contracts and Financials: Ensures all projects within the sector are delivered successfully against developed key performance indicators. Works with BU and sector leadership to develop and deliver against annual growth targets. Reviews financial performance of projects being managed within the sector or for clients associated with the sector. Directs immediate remedial actions to avoid financial losses and client dissatisfaction. Negotiates and executes non-standard contracts and those as specified in the Authorization Matrix. Other key financial elements may include: Recommending operating budgets and development of capital and BD expenditures for the sector; participating in monthly financial close reporting for the sector; providing budgeting and forecasting inputs.
Growth and Sales: Coordinates with the BU Director; BU Director of Operations; and BU Sales lead as well as other sector managers to drive sales and growth for the sector. Coordinates and prioritizes sector marketing activities with the BU sales leader and staff. Recommends possible clients and/or project pursuits for the sector. Maintains contacts with primary current and prospective clients, including initial contacts, presentations, negotiating agreements, keeping client apprised of work progress, and ensuring client's satisfaction; identifies and works toward the resolution of client relations problems. Represents the firm at appropriate industrial, professional, technical, civic, and government circles to enhance company image and communicate its capabilities. Attends and plays a leadership role in professional/technical associations and encourages participation of staff to promote the firm's name as well as to maintain state-of-the-art knowledge of professional discipline.
Project Delivery/Project Production and Management: Evaluates the sector’s ongoing project activities to ensure that high quality standards and productivity levels are maintained, and to keep abreast of status of major projects. Ensures deliverable quality and enforces compliance with established quality control standards, ensuring that appropriate quality assurance activities are being performed throughout the sector. Assists managers within the sector in the selection of methods and in the solution of technical problems to maintain or improve profitability; assists in resolving conflicts concerning work with resources from the TPO or with other business units.
May perform other duties as the Supervisor may from time to time deem necessary.
COMPLEXITY (Variety or uniqueness of tasks; relative difficulty or importance of work performed; size of unit supported, etc.):
Manages the staff, operations, and contributes to business development activities of a sector with multiple operating units in multiple locations. Annual revenue in excess of $30 million.
DECISION-MAKING (Supervision received; independent judgment or initiative; consequence of error):
Works independently under general guidance. Approves operating budgets and high level personnel actions. Consults with supervisor on exceptions to budget and departures from strategic plan. Accountable for sector growth, client satisfaction, staff performance, and overall results.
WORK DIRECTION GIVEN TO OTHERS (Titles and number of personnel; type of direction given):
Gives direct supervision to technical directors, resource managers, and administrative personnel. Responsible for performance management and career development of direct reports; ensures program implementation throughout practice Center.
INTERNAL CONTACTS (Required interaction/relationship with others within the organization):
Interfaces with BU Directors, BU Managers, BD&S Directors, other Sector Managers, Practice Directors, senior technical professionals and other management/leadership throughout company.
EXTERNAL CONTACTS (Required interaction/relationship with others outside the organization):
Represents the organization in a leadership role to primary clients and key public officials. Maintains and develops relationships with key clients and prospective clients.
EDUCATION AND EXPERIENCE
Bachelor's degree in field of practice. Post-graduate degree preferred. Management coursework and/or MBA a plus. This level may be achieved by technical professionals or technical managers with 20 years of experience since B.S., with at least five of these years in a senior operating management position.
SPECIAL SKILLS
Excellent technical and interpersonal skills. Proven ability to manage large scope operations and provide leadership to multiple levels of management. Must have business vision, excellent communication skills, and be able to represent the firm effectively to staff, clients, and the community in general. Promote high performance and consistent accountability at all levels within the sector.
PROFESSIONAL REGISTRATIONS
Professional registration in field of practice is required, if available, i.e., P.E., P.G., PLS, R.A., or RLA.
Atkins offers its employees a robust rewards package which includes: a competitive salary; a broad benefits package including medical/RX, dental, vision, life, disability, legal, hospitalization and other valuable voluntary options; generous time-off programs; flexible work schedules; 401(k) with employer match; professional and career development opportunities through our corporate university, as well as a highly-regarded tuition reimbursement program; and an unmatched culture focused on client-service, quality, and tireless pursuit of excellence in all we do. Atkins is a drug free workplace.
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