Sr. Tolls Business Analyst - System Operations Focus
- Consulting & advisory, Transportation
Are you ready to take the next step in your career?
Apply for this roleThis vacancy has now expired. Please see similar roles below...
SNC-Lavalin’s Atkins business is one of the world’s most respected design, engineering and project management consultancies. SNC-Lavalin’s Atkins business has been providing infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management services to public and private clients across the United States for more than 50 years.
SNC-Lavalin’s Atkins business was ranked as the world’s 3rd largest global design firm by ENR in 2018 with nearly 55,000 employees worldwide. We have the depth and breadth of expertise to respond to the most technically challenging and time-critical infrastructure projects and the urgent transition to a low-carbon economy.
SNC-Lavalin Business seeks an energetic and highly motivated self-starter to join our team in Austin, TX as a Senior Tolls Business Analyst -System Operations Focus supporting the Texas Department of Transportation (TxDOT).
The ideal candidate will have a background in business and/or revenue collection operations management as a business analyst, systems manager or financial manager/analyst.
Under supervision, applies business and system operations knowledge to the investigation of transportation financial planning and operational needs and problems, coordination of Toll project activities, and the preparation of reports and documentation. Carries out job functions within small, project-oriented, multidisciplinary teams of toll professionals and supports direct interaction with clients within the context of project meetings, financial reviews, operations- and system-related activities, and project production and delivery. Major results expected include high-quality written, verbal and graphical deliverables in the form of technical reports, progress reports and other related documentation.
- Applies system knowledge and operational principles to solve specific toll-related problems.
- Assists in the design and development of toll system / operational concepts and analyses, including requirements analysis, as well as communication of concepts.
- Researches feasibility of alternative approaches, other toll implementations and cost analyses.
- Writes reports, participates in presentations, discusses concepts and deliverables with clients, and participates in quality-control checks.
- Facilitates activities between client and other vendors, including software/system vendors and operations vendors.
- Coordinates with various departments within the organization (both client and consultant staff) to implement approved recommendations, ensuring that all parties understand the proposed solution, document requirements accurately and execute the implementation plan in a timely manner.
- Monitors operational and software systems, providing feedback to client and vendors on the result of changes to business processes or software systems.
- Analyzes information that is generated from the roadside (toll equipment) and back office system (BOS) to troubleshoot issues.
- Analyzes business rules and procedures (roadside and back office) to optimize revenue collection and/or minimize negative customer impacts.
- Proposes solutions, quantify expected results and present recommendations to the client's senior management team.
- Analyzes solutions provided by client or other vendors, providing thoughtful analysis and recommendations.
- Prepares and maintains appropriate documentation for project analyses.
- Compiles data and prepares progress reports.
- Performs such assignments and duties as the Supervisor may deem necessary from time to time.
- B.S. degree in Business, Information Technology or another subject related to Toll Revenue Collection Business Operations / Systems (incl. Back Office and/or Customer Service Center), such as Accounting, Finance, Computer Science, or Engineering. Toll-related Master's degree / MBA can substitute for one year of experience.
- This level may be achieved by candidates with four (4) years’ experience since Bachelor's or three (3) years since toll-related Master's/MBA. Relevant work experience would provide exposure to toll revenue collection operations, including toll collection systems and sub-systems, electronic payment, or information and communication technologies.
- Without a degree, a minimum of ten (10) years of relevant experience required.
- Position requires strong analytical ability, organizational skills, and technical troubleshooting skills.
- Strong technical writing and communication skills essential, including ability to present concepts verbally.
- Strong personal computer skills and proficiency in the use of Microsoft Office products, including Word, PowerPoint, Excel, and Access is required. SQL skills are preferred.
- Position requires ability to deal effectively and harmoniously with people at all levels of the organization and to represent the firm professionally. Good interpersonal skills are essential to interact effectively.
- None required
Atkins offers its employees a robust rewards package which includes: a competitive salary; a broad benefits package including medical/RX, dental, vision, life, disability, legal, hospitalization and other valuable voluntary options; generous time-off programs; flexible work schedules; 401(k) with employer match; professional and career development opportunities through our corporate university, as well as a highly-regarded tuition reimbursement program; and an unmatched culture focused on client-service, quality, and tireless pursuit of excellence in all we do. Atkins is an equal opportunity, drug-free employer committed to diversity in the workplace. EOE/Minorities/Females/Vet/Disability.
Please view Atkins Equal Opportunity Statement here:
SNC-Lavalin cares about your privacy. SNC-Lavalin and other subsidiary or affiliated companies of SNC-Lavalin (referred to throughout as “SNC-Lavalin”) are committed to protecting your privacy.
Please consult our Privacy Notice to know more about how we collect, use and transfer your Personal Data.
Are you ready to take the next step in your career?
Apply for this rolePreview
USAContent type
BlogsPublish date
05/03/2024
Summary
Robotics, electrification, alternative power sources; not long ago, these phrases would have been little other than the stuff of a good futuristic plotline. Today, they are the forces that are d
Preview
USAContent type
BlogsPublish date
05/03/2024
Summary
Robotics, electrification, alternative power sources; not long ago, these phrases would have been little other than the stuff of a good futuristic plotline. Today, they are the forces that are d
Related job roles
Salary
Location
West Midlands
Job Type
Flexible Working
Full Time
Career Area
Civil engineering
Market
Transportation
Category
Permanent
Location
West Midlands
Crewe
Manchester
Description
Engineer the rail of the future.Join our organisation, where we have a huge variety of projects on-the-go at any one time. So, when you start this role with us, it could take your career wherever your
Reference
R-114766
Expiry Date
01/01/0001
Author
Anita SharmaAuthor
Anita SharmaSalary
Location
Edinburgh
Job Type
Full Time
Career Area
Earth sciences
Market
Cities & development
Category
Permanent
Location
Edinburgh
Description
Location- (Flexible across all locations in UK) AtkinsRéalis business is one of the world’s most respected design, engineering and project management consultancies and together, we have over 50,000 em
Reference
R-114663
Expiry Date
01/01/0001
Author
Ritwi ChatterjeeAuthor
Ritwi ChatterjeeSalary
Location
Riyadh
Job Type
Full Time
Career Area
Human resources
Category
Permanent
Location
Riyadh
Description
As a provider of multi-disciplined technical services to the built environment AtkinsRéalis in Saudi Arabia is committed to design excellence in the delivery of first class solutions which combine inn
Reference
R-114690
Expiry Date
01/01/0001
Salary
Location
Ocoee
Job Type
Full Time
Career Area
Civil engineering
Market
Transportation
Category
Permanent
Location
Ocoee
Description
Why join us? It’s an exciting time at AtkinsRéalis! We are rapidly growing in the US. Our company purpose is to build a better world for our planet and its people. We recognize the importance of maki
Reference
R-101398
Expiry Date
01/01/0001
Salary
Location
Austin
Job Type
Full Time
Career Area
Consultant
Category
Permanent
Location
Austin
Description
Why join us? It’s an exciting time at AtkinsRéalis! We are rapidly growing in the US. Our company purpose is to build a better world for our planet and its people. We recognize the importance of maki
Reference
R-114630
Expiry Date
01/01/0001
Salary
Location
Cairo
Job Type
Full Time
Career Area
Design engineering
Category
Permanent
Location
Doha
Cairo
Description
Join us in engineering a better future for our planet and its people.AtkinsRéalis is a world-leading design, engineering and project management organization. We connect people, data and technology to
Reference
R-114720
Expiry Date
01/01/0001
Salary
Location
Cairo
Job Type
Full Time
Career Area
Construction
Category
Permanent
Location
Cairo
Description
Join us in engineering a better future for our planet and its people.AtkinsRéalis is a world-leading design, engineering and project management organization. We connect people, data and technology to
Reference
R-114715
Expiry Date
01/01/0001
Salary
Location
Cairo
Job Type
Full Time
Career Area
Electrical engineering
Category
Permanent
Location
Cairo
Description
Join us in engineering a better future for our planet and its people.AtkinsRéalis is a world-leading design, engineering and project management organization. We connect people, data and technology to
Reference
R-114716
Expiry Date
01/01/0001
Salary
Location
Cairo
Job Type
Full Time
Career Area
Electrical engineering
Category
Permanent
Location
Cairo
Description
Join us in engineering a better future for our planet and its people.AtkinsRéalis is a world-leading design, engineering and project management organization. We connect people, data and technology to
Reference
R-114714
Expiry Date
01/01/0001
Salary
Location
Site Office
Job Type
Full Time
Career Area
Health & safety
Category
Permanent
Location
Saudi Arabia
Description
HSE Officer_ Saudi National Only About AtkinsRéalis Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-leading professional services and project man
Reference
R-112907
Expiry Date
01/01/0001
AtkinsRéalis
Talent community
Would you like to know more? Not ready to apply? Join our talent community to stay connected and engaged with us at AtkinsRéalis.
Find out more