TOC Training Manager
- Security, aerospace & defence, Transportation
Are you ready to take the next step in your career?
Apply for this roleThis vacancy has now expired. Please see similar roles below...
SNC-Lavalin’s Atkins business was ranked as the world’s 3rd largest global design firm by ENR in 2018 with nearly 55,000 employees worldwide. We have the depth and breadth of expertise to respond to the most technically challenging and time-critical infrastructure projects and the urgent transition to a low-carbon economy.
SNC-Lavalin Atkins business seeks an energetic and highly motivated self-starter to join our Atlanta, GA team as a TOC Training Manager.
Candidates interested must be available to work all three shifts – Monday through Sunday, including holidays and weather events. Must also be available for travel when needed.
MAJOR FUNCTION
Responsible for Traffic Operations Center (TOC) training, certification and skills coaching.
Participates in development and maintenance of training procedures, certification procedures, SOPs, certification management, event planning and logistics, and related client service (employee support).
Maintains in depth domain knowledge of all TOC functions including maintaining the ability to perform in all operations floor duties as needed. Must be capable of overseeing and directing staff, making independent judgments in time sensitive situations and coordinating with client and other stakeholders outside the facility.
JOB DUTIES
- Manage 3 Assistant Trainers.
- Conducts training classes for traffic operations staff as appropriate.
- Conducts training classes for internal and external agencies.
- Actively manages all review, certification and re-certification procedures and provides feedback as appropriate.
- Leads the development and maintenance of all training procedures.
- Leads the development and maintenance of all certification procedures.
- Leads the development and maintenance of all standard operating procedures (SOPs).
- Communicates regularly with client managers, project manager and shift supervisors to provide status updates, ascertain needs and provide solution to any issues.
- Actively reviews operational activity for accuracy and appropriateness, provides guidance and feedback to staff.
- Maintains all training and certification records.
- Coordinates with other agencies as appropriate.
- Maintains a thorough knowledge and active capability to perform all TOC operations tasks and use all tools as required.
- Performs special assignments as it relates to traffic operations, traveler information, and incident management.
- Performs other such duties as the client may from time to time deem necessary.
- Performs other such duties as the Project Manager may from time to time deem necessary.
EDUCATION AND EXPERIENCE
- Bachelor’s degree in educational psychology, adult learning, instructional design, or related field PLUS four years of experience in a traffic operations center, dispatch center or 911 operations is required.
- Without Bachelor's degree, twelve years relevant business experience is required, including six years of experience in human performance improvement, training development, and/or training program implementation in a corporate setting or direct training experience in a traffic operations center, dispatch center or 911 operations.
- Must be proficient with computer skills.
SPECIAL SKILLS
- Highly proficient in Microsoft Power Point and Word.
- Must have excellent oral and written communication and interpersonal skills required. Must have good command of the English language.
- Ability to perform in a professional courteous manner and remain friendly while under pressure.
- Must have an aptitude for geography and maps.
PROFESSIONAL REGISTRATIONS
- None.
Atkins offers its employees a robust rewards package which includes: a competitive salary; a broad benefits package including medical/RX, dental, vision, life, disability, legal, hospitalization and other valuable voluntary options; generous time-off programs; flexible work schedules; 401(k) with employer match; professional and career development opportunities through our corporate university, as well as a highly-regarded tuition reimbursement program; and an unmatched culture focused on client-service, quality, and tireless pursuit of excellence in all we do. Atkins is an equal opportunity, drug-free employer committed to diversity in the workplace. EOE/Minorities/Females/Vet/Disability.
Please view Atkins Equal Opportunity Statement here:
Are you ready to take the next step in your career?
Apply for this rolePreview
USAContent type
BlogsPublish date
05/03/2024
Summary
Robotics, electrification, alternative power sources; not long ago, these phrases would have been little other than the stuff of a good futuristic plotline. Today, they are the forces that are d
Preview
USAContent type
BlogsPublish date
05/03/2024
Summary
Robotics, electrification, alternative power sources; not long ago, these phrases would have been little other than the stuff of a good futuristic plotline. Today, they are the forces that are d
Related job roles
Salary
Location
Cairo
Job Type
Full Time
Career Area
Design engineering
Category
Permanent
Location
Doha
Cairo
Description
Join us in engineering a better future for our planet and its people.AtkinsRéalis is a world-leading design, engineering and project management organization. We connect people, data and technology to
Reference
R-114720
Expiry Date
01/01/0001
Salary
Location
Cairo
Job Type
Full Time
Career Area
Electrical engineering
Category
Permanent
Location
Cairo
Description
Join us in engineering a better future for our planet and its people.AtkinsRéalis is a world-leading design, engineering and project management organization. We connect people, data and technology to
Reference
R-114716
Expiry Date
01/01/0001
Salary
Location
Cairo
Job Type
Full Time
Career Area
Electrical engineering
Category
Permanent
Location
Cairo
Description
Join us in engineering a better future for our planet and its people.AtkinsRéalis is a world-leading design, engineering and project management organization. We connect people, data and technology to
Reference
R-114714
Expiry Date
01/01/0001
Salary
Location
Site Office
Job Type
Full Time
Career Area
Health & safety
Category
Permanent
Location
Saudi Arabia
Description
HSE Officer_ Saudi National Only About AtkinsRéalis Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-leading professional services and project man
Reference
R-112907
Expiry Date
01/01/0001
Salary
Location
Mumbai
Job Type
Full Time
Career Area
Engineering (Other)
Market
Nuclear
Category
Permanent
Location
Mumbai
Description
We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading profe
Reference
R-113600
Expiry Date
01/01/0001
Salary
Location
Dubai
Job Type
Full Time
Career Area
Business development
Category
Permanent
Location
Dubai
Description
Join us in engineering a better future for our planet and its people.AtkinsRéalis is a world-leading design, engineering, and project management organization. We connect people, data, and technology t
Reference
R-111392
Expiry Date
01/01/0001
Salary
Location
Abu Dhabi
Job Type
Full Time
Career Area
Nuclear
Category
Permanent
Location
Abu Dhabi
Description
Join us in engineering a better future for our planet and its people.AtkinsRéalis is a world-leading design, engineering and project management organization. We connect people, data and technology to
Reference
R-110398
Expiry Date
01/01/0001
Salary
Location
Bangalore
Job Type
Full Time
Career Area
Engineering (Other)
Category
Permanent
Location
Bangalore
Description
We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading profe
Reference
R-107810
Expiry Date
01/01/0001
Salary
Location
Bangalore
Job Type
Full Time
Career Area
Drilling
Category
Permanent
Location
Gurgaon
Bangalore
Mumbai
Description
We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading profe
Reference
R-114385
Expiry Date
01/01/0001
Salary
Location
Epsom
Job Type
Flexible Working
Full Time
Career Area
Geotechnical engineering
Market
Cities & development
Category
Permanent
Location
Epsom
Glasgow
Description
We have a great opportunity in our UK team for an ambitious Marine Geoscientist, Energy Geoscientist or Marine Geophysicist to join our experienced and dynamic team, to help deliver a range of project
Reference
R-106448
Expiry Date
01/01/0001
Author
Dwithi MAuthor
Dwithi MAtkinsRéalis
Talent community
Would you like to know more? Not ready to apply? Join our talent community to stay connected and engaged with us at AtkinsRéalis.
Find out more