Traffic Operations Center Operator Trainee
- Security, aerospace & defence, Transportation
Are you ready to take the next step in your career?
Apply for this roleThis vacancy has now expired. Please see similar roles below...
At Atkins, our people come first. We want every employee to develop both professionally and personally. With a strong focus on individual growth, we look to our internal employees as potential candidates for both internal and external opportunities globally. We aim to achieve greatness by promoting from within every chance we get. We work hard and strive every day for success and achievement. With a diverse group of professionals working in a fast-paced environment, we achieve milestones constantly.
As an Operator Trainee, you will attend a paid training program to learn how to monitor Georgia’s roadways, including detecting, confirming, responding to, and updating scheduled and unscheduled traffic incidents and congestion. Upon completion of training, you will be a certified TOC Operator I at the Georgia Department of Transportation’s state-of-the-art Transportation Management Center (TMC). The TMC is the eyes and ears of detection and management of all activity on Georgia’s interstates and state highways.
Atkins is currently seeking energetic, motivated, detail-oriented self-starters to join our Atlanta, GA TMC staff as a full-time Operator Trainee in the Transportation Management Center.
• This is a full-time entry level position with benefits working for Atkins at the Georgia Department of Transportation’s TMC.
• Up to 8 weeks of classroom training in Atlanta 8:00 am to 4:30 pm Monday through Friday.
• Beginning week 9, schedule is 2nd Shift – 2:00 pm to 10:30 pm, including some weekends and holidays.
• Starting pay for this entry-level position is $13.50/hour, with a raise to $15.00/hour upon completion of training and certification.
What a Traffic Operation Center (TOC) Operator does:
• Detects and responds to traffic management data information from multiple real-time sources such as alarms, traffic flow maps, closed circuit television (CCTV) cameras, video display wall, police radio scanners, phone calls, and other sources;
• Verifies and classifies traffic events such as congestion, incidents, special events, construction, and device malfunctions using CCTV and coordination with other personnel;
• Views, creates, modifies, and enables response plans when traffic event is detected. Evaluates and responds to major incidents by determining lanes blocked, injuries, fatalities, hazmat spills, and estimated incident duration;
• Operates pan-tilt-zoom cameras and scans multiple monitors. Activates and changes Dynamic Message Signs (DMS) to include traveler information and to notify travelers of traffic events;
• Detects and verifies field device failures. Responds to device failure, including actions such as acknowledgement of alarm, viewing and evaluating device, determining location, attempting reset, classifying alarm, recording type, and providing and escalating notification to the TMC manager and field maintenance technicians;
• Updates traffic information on the 511 website;
• Communicates with the Traffic Operations Manager and interagency traffic management personnel (including local emergency responder personnel) about traffic management and traffic events;
• Coordinates with and dispatches the Highway Emergency Response Operators (HEROs), State Road and Toll Authority (SRTA), other TMC Operators, interagency traffic management personnel, First Responders, emergency personnel, and other private providers during confirmed incidents, emergencies, weather events, and special events;
• Performs other job-related duties as assigned.
What you need to bring to the table:
Have you worked in the transportation, public safety, or commercial operations environment? If the answer is yes, you already have valuable skills to bring to this position. Minimum educational requirement is a High School diploma or GED. Dispatching experience is a plus, but not required. Success in our organization demands a high level of professionalism. We already know you possess the following qualities, but we want to remind you of what’s important to Atkins:
• Dependability and punctuality – these are a must when working in a 24/7 operations environment
• Ability to establish and maintain effective relationships with clients, management, other departments, state agencies, the public, and peers
• Good teamwork skills and positive working attitude required
• Ability to multi-task, problem solve, and prioritized responses in a fast-paced, real-time environment, remaining calm and effective under pressure
• Excellent verbal, listening and written communication skills
• Accurately and quickly read maps; knowledge of local and regional geography a plus
• Excellent customer service skills
Technical Skills:
Finally, in a technology driven world, it’s important to know your way around a computer. For this role, it will be important to have a demonstrated knowledge of the following:
• Basic computer skills proficiency, especially Microsoft Office suite and other PC based programs
• Type at least 30-35 WPM
• Ability to navigate Google maps, Waze, and other mapping tools
• Prior work experience in a technology-dependent environment; traffic related applications and radio operations are a plus
Flexibility:
• Candidates must be willing and able to work 2nd shift, 2:00 pm to 10:30 pm, 40 hours/week rotating through all days of the week, including weekends and holidays.
Atkins offers its employees a robust rewards package which includes: a competitive salary; a broad benefits package including medical/RX, dental, vision, life, disability, legal, hospitalization and other valuable voluntary options; generous time-off programs; flexible work schedules; 401(k) with employer match; professional and career development opportunities through our corporate university, as well as a highly-regarded tuition reimbursement program; and an unmatched culture focused on client-service, quality, and tireless pursuit of excellence in all we do. Atkins is an equal opportunity, drug-free employer committed to diversity in the workplace. EOE/Minorities/Females/Vet/Disability.
Please view Atkins Equal Opportunity Statement.
Are you ready to take the next step in your career?
Apply for this rolePreview
IndiaContent type
ProjectsPublish date
05/08/2024
Summary
Sweta joined AtkinsRealis, bringing in a wealth of knowledge and expertise as a Senior Landscape Architect based out of Bengaluru, India. From the moment she stepped into her role, Sweta embra
Watch: Featured video content
Preview
IndiaContent type
ProjectsPublish date
05/08/2024
Summary
Sweta joined AtkinsRealis, bringing in a wealth of knowledge and expertise as a Senior Landscape Architect based out of Bengaluru, India. From the moment she stepped into her role, Sweta embra
Watch: Featured video content
Related job roles
Salary
Location
Dartford
Job Type
Flexible Working
Full Time
Career Area
Procurement
Market
Transportation
Category
Permanent
Location
Dartford
Description
AtkinsRéalis, Balfour Beatty and Egis Road Operations UK are part of a consortium, creating Connect Plus Services, a unique partnership with a collective strength in highways asset care from finance,
Reference
R-112201
Expiry Date
01/01/0001
Author
Abhishek SahaAuthor
Abhishek SahaSalary
Location
Cairo
Job Type
Full Time
Career Area
Electrical engineering
Category
Permanent
Location
Cairo
Description
Job Description:Atkins Realis has an exciting career opportunity in Egypt for Electrical design engineers with minimum 10 years of experience. Candidates shall have solid experience in design and desi
Reference
R-114887
Expiry Date
01/01/0001
Salary
Location
London
Job Type
Full Time
Career Area
Integrity & legal
Category
Permanent
Location
London
Epsom
Description
AtkinsRéalis is one of the most respected design, engineering and project management consultancies in the world. We connect people, data and technology to transform the world's infrastructure and ener
Reference
R-109665
Expiry Date
01/01/0001
Author
Lini RathinamAuthor
Lini RathinamSalary
Location
UK
Job Type
Flexible Working
Full Time
Career Area
Business development
Market
Cities & development
Category
Permanent
Location
United Kingdom
Description
The £120M per annum Water Business at AtkinsRéalis is made up of 3 market parts – UK Water International and Water Management Agencies.We are looking to appoint a new Client Director to take over the
Reference
R-114842
Expiry Date
01/01/0001
Author
Navneet SrivastavaAuthor
Navneet SrivastavaSalary
Location
Southampton
Job Type
Flexible Working
Full Time
Career Area
Project management
Market
Project, programme & cost management
Category
Permanent
Location
Southampton
Description
We’re AtkinsRéalis, a world-leading design, engineering, and project management organization. We connect people, data, and technology to transform the world’s infrastructure and energy systems. Our Pr
Reference
R-106845
Expiry Date
01/01/0001
Author
Danish AkhtarAuthor
Danish AkhtarSalary
Location
Riyadh
Job Type
Full Time
Career Area
Project management
Category
Permanent
Location
Riyadh
Description
As a provider of multi-disciplined technical services to the built environment, AtkinsRéalis Middle East is committed to design excellence in the delivery of first-class solutions which combine innova
Reference
R-114864
Expiry Date
01/01/0001
Salary
Location
Cairo
Job Type
Full Time
Career Area
Mechanical engineering
Category
Permanent
Location
Cairo
Description
Responsibilities: · BIM experience working on multi-D projects· Should have in-depth knowledge on Mechanical systems (HVAC, PHE and Firefighting) and how its constructed in site.·
Reference
R-114846
Expiry Date
01/01/0001
Salary
Location
N/A
Job Type
Full Time
Career Area
Integrity & legal
Category
Permanent
Location
N/A
Description
As a member of the Corporate Secretariat team, the successful candidate will assist in providing a full secretariat service to the Group and its overseas subsidiaries (including in the UK, Europe, Asi
Reference
R-114682
Expiry Date
01/01/0001
Author
Lini RathinamAuthor
Lini RathinamSalary
Location
Site Office
Job Type
Full Time
Career Area
Risk management
Market
Project, programme & cost management
Category
Permanent
Location
Saudi Arabia
Description
We are currently looking for an experienced Risk Manager to be part of our project team in Madinah.Role Responsibilities:Develop and monitor a risk issue and opportunity management process.Develop and
Reference
R-112123
Expiry Date
01/01/0001
Salary
Location
Riyadh
Job Type
Full Time
Career Area
Project management
Category
Permanent
Location
Riyadh
Description
About AtkinsRéalis Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-leading professional services and project management company dedicated to eng
Reference
R-111867
Expiry Date
01/01/0001
AtkinsRéalis
Talent community
Would you like to know more? Not ready to apply? Join our talent community to stay connected and engaged with us at AtkinsRéalis.
Find out more