Traffic Operations Center (TOC) Assistant Supervisor - Greensboro NC TMC

Atkins seeks an energetic, highly motivated, detail-oriented, self-starter to join our Greensboro, NC staff as a Traffic Operations Center (TOC) Assistant Supervisor. 

PLEASE NOTE: THIS POSITION WILL BE LOCATED IN THE TRAFFIC MANAGEMENT CENTER IN GREENSBORO, NC.

Major Function/Role:

• This professional trains and develops proficiency in Traffic Operations Center (TOC) supervisory duties and responsibilities. 
• Supports management of TOC functions associated with assigned shift. 
• Ensures that shift operations run smoothly with little or no interruption. 
• Supports schedule development and supports staff management on assigned shift to meet client needs and expectations. 
• Maintains in depth domain knowledge of all TOC functions including maintaining the ability to perform all operations floor duties as needed. 
• Must be capable of providing direct work supervision to staff, making decisions in time sensitive situations and coordinating with client and other stakeholders outside the facility. 
• Acts as liaison between project manager, senior TOC supervisors and staff. 
• Plays proactive role in ensuring that goals and deadlines are met by monitoring progress and keeping the project manager and senior TOC supervisors well informed with up-to-date reports.

Education & Experience:

• 4+ years of relevant experience (e.g., experience in a traffic operations center, supervisory experience, and/or relevant general business experience) is required.
• TOC Operator 3 certification preferred and previous TOC experience a plus.
• With no TOC experience, candidate will need to achieve TOC Operator certification within one year of hire date. 
• Excellent oral communication and interpersonal skills required.
• Must have good command of the English language. 
• Ability to perform in a professional courteous manner and remain friendly while under pressure.
• Must have an aptitude for geography and maps.
• Must be proficient with computer skills.
• High school diploma (or equivalent).
• Some nights, weekends, on-calls, holidays and emergency activations will be required.

Atkins offers its employees a robust rewards package which includes: a competitive salary; a broad benefits package including medical/RX, dental, vision, life, disability, legal, hospitalization and other valuable voluntary options; generous time-off programs; flexible work schedules; 401(k) with employer match; professional and career development opportunities through our corporate university, as well as a highly-regarded tuition reimbursement program; and an unmatched culture focused on client-service, quality, and tireless pursuit of excellence in all we do. Atkins is an equal opportunity, drug-free employer committed to diversity in the workplace. EOE/Minorities/Females/Vet/Disability. 

Please view Atkins Equal Opportunity Statement.