Utility Coordinator Mapping Team

The purpose of this role is to complete Utility Search Maps using AutoCAD/GIS and to to quality check Utility Search Map work completed by others.

Responsibilities

• Produce drawings of Utility Search Report responses using AutoCAD/GIS
• Quality check Utility Search Map work to an industry standard
• Update Utility Search Maps with responses received after order delivery and issue to the client
• Ensure all new orders are processed in accordance with business processes and the KPI/SLA Framework 
• Assign and monitor in-coming and out-going workload, and inform the Service Delivery Leads/Team Leader of any issues
• Produce and provide quotes to clients in a timely manner
• Obtain maps from various GIS systems
• Production of adhoc maps utilising GIS and AutoCAD.
• Produce new connection and diversion maps for the Utility Consultancy Team
• Build and maintain relationships with statutory undertakers, ensuring information is kept up to date
• Be a competent user of the various systems / databases
• Assist Team Leader/Service Delivery Lead with staff training.
• Liaise with other teams/clients/utility companies to resolve issues
• General administration, eg: filing, faxing, scanning and data input
• Carry out additional ad hoc activities as required by Team Leader/Service Delivery Lead

Requirements

Essential

• Educated to GCSE “O” level standard or similar
• Working knowledge of/experience in GIS/AutoCAD 
• Computer literate- previous use of Microsoft packages or similar
• Conscientious, attention to detail, customer focused, able to prioritise workload, good verbal and written communicator 
• Enthusiastic, able to adopt a flexible approach to varying workload.
• Ability to identify, analyse, prioritise and resolve problems
• Experience in a NRSWA/Utility company environment - Desirable
• Full clean driving licence – Desirable
• Able to work as a member of a team as well as individually
• Attention to detail and work with minimal supervision
• Adaptable to change
• Ability to show initiative/forward thinking and be proactive
• Diplomatic nature and ability to feedback, on work quality, to others in a constructive manner
• Comfortable with assigning and monitoring workloads of others

Special Requirements

• Overtime may be required during bids/busy periods
• Rota for 9.30am to 5.30pm shift
• Flexibility to assist other teams 
• BS clearance will need to be obtained

Training
Atkins develops individuals through a portfolio of training and development courses designed to help you make the best of your abilities and talents

Rewards and Benefits
The Atkins standard benefits package
(http://axis.eu.atkinsglobal.com/uk/peoplematters/rewards/Pages/default.aspx) is included in the job description template which can be found using the following link: http://axis.eu.atkinsglobal.com/uk/peoplematters/employ/Pages/recruitment.aspx