Head of HR Operations

AtkinsRéalis is looking for a Head of HR Operations – Asia.

About AtkinsRéalis

Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital.  News and information are available at www.atkinsrealis.com or follow us on LinkedIn.

Learn more about our career opportunities at: https://careers.atkinsrealis.com

The Head of HR Operations will have overall responsibility for the delivery of commercially focussed and professional HR Services for circa 1,000 AtkinsRéalis employees in Asia.

Services include:

• Onshore HR shared services.
• Operational HR delivering a service that spans a range of operational HR activities from individual case management to complex projects.
• Offshore HR Administration services to support the whole employee lifecycle.
• Payroll.

Responsibilities:

• Provide subject matter expertise and oversight of Employee Relations activities to ensure they are fit for purpose, fulfil our legal obligations and add value to AtkinsRéalis. This will include overseeing and where necessary leading on more complex ER cases.
• Manage the HR shared service and payroll vendor.
• Responsibility for the service and standards provided by an off-shored HR Centre in Bangalore.
• Maintaining a customer service culture in Asia and India, ensuring quality and effectiveness of service delivery, whilst driving continuous improvements through the team.
• Lead the development, implementation and continual improvement all HR Shared Service Centre responsibilities, processes and systems to maximize HR related service delivery.
• Analyse HRSS process metrics to measure performance and benchmark services to implement improvement and evidence tangible efficiency savings.
• Ensure robust controls for all employee data held. Act as the lead on behalf of HR for associated data quality, compliance and data management legislation.
• Act as an approved signatory responsible for Asia payroll.
• Manage the relationship interfaces with business, HRBPs, HR delivery streams, legal teams and Centres of Expertise.
• Manage and develop the HR People Operations teams.
• Ensure the continual review and development of the knowledge base.
• Prioritise overall team workload and plan resource utilisation (short, medium, long term).
• Deal with escalated issues from customers/ stakeholders.
• Ensure an effective coaching and training service on case issues is provided for customers.
• Compliance and governance.
• Guide the delivery of complex, multi-faceted projects.
• Work with colleagues across the Group to review, improve and develop HR Systems.

Head of HR Operations will demonstrate:

• Business acumen with solution driven mindset.
• Strong intellectual capability inc. highly developed analytical skills.
• Robust independent thinking.
• Ability to gain credibility through demonstrating sound judgement and decision making.
• Ability to build strong working relationships/networks with all stakeholders and maintain a high degree
• of integrity.
• A significant depth and breadth of generalist HR experience (inc. front line operational experience).
• Experience of off-shored HR Shared Services.
• The ability to identify and manage risk.
• The capability to plan resources and manage conflicting demands and deadlines.
• Flexibility to manage a diverse range of activities across with short, medium and long term deadlines.
• Ability to focus on managing more complex cases.
• Proven success in engaging and developing relationships with a wide range of key stakeholders.
• Resilience to work through issues to conclusion.
• Strong persuasion and influencing skills.
• Ability to manage a diverse and remote team.
• Good interpersonal skills inc. the ability to listen.
• Understanding of the benefits that IT systems can bring to the efficiency of the HR function.

Behaviours:

The Head of HR Operations will be a resilient delivery focussed individual who is assertive, professionally confident, leads by example, and maintains an engaging leadership style and challenges appropriately. With the overall focus on ‘joined up delivery’ (rather than silo thinking), providing solution, and continual improvement he/she will encourage and influence the behaviours of others to adopt an integrated approach to current and future delivery.

Why choose AtkinsRéalis?

• Tax-free salary.
• Comprehensive life insurance coverage.
• Premium medical insurance coverage for you and your dependents.
• Generous annual leave balance.
• Remote work opportunities outside of country.
• Flexible/hybrid work solutions.
• Company gratuity scheme.
• Discretionary bonus program.
• Annual flight contribution.
• Relocation assistance.
• Transportation & housing allowances: Available for remote work locations.
• Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, as well as personal health, fitness, and nutrition consulting.

Your difference makes a difference. We care for our people and are committed to creating an inclusive working environment where you can thrive and build a future you want to be a part of.

AtkinsRéalis is committed to eliminating discrimination and encouraging diversity amongst our workforces. We aim to provide quality and fairness for all job applicants and employees and not to discriminate on grounds of gender, marital status, age, race, ethnic origin, religious conviction, or disablement. We oppose all forms of unlawful treatment and discrimination.

Our aim is for the company to be representative of all sections of society and that each employee feels respected and able to give their best. We are committed to a policy of treating all our employees and job applications equally.

We pursue this commitment by:

• Having clear and concise procedures and guidelines for both line managers and employees to ensure policies are fully understood and implemented.
• Complying with the relevant employment legislation and codes of practice.
• Ensuring that all existing employees, potential employees, colleagues, and customers are treated equally and with respect.