This role is reporting into the Director of Consultancy & Advisory Services and has key account duties directly to clients in the Region. The SNC portfolio covers a very wide and diverse range of business sectors, and our clients operate across an even wider remit.

Person Specification

The requirement is for an experienced and appropriately qualified individual with significant regional exposure in the Facilities/Asset Management industry. They should be highly motivated, capable of working with minimal direction and with a customer focused collaborative attitude. They must be able to demonstrate a commitment to personal and professional development. The requirements listed below are representative of the knowledge, skill, and/or ability required.

In depth knowledge and understanding of:

• Facilities Management, Hard and Soft Services
• Asset Management including Lifecycle
• Service Level Agreements and Scope of Work
• Commercial and Financial modelling
• Request for Proposals (drafting and responding)
• Local Markets and regional nuances
• Supply Chain Management
• Procurement and Contracting
• Design and Construction interface requirements
• Performance management regimes and Payment Mechanisms
• Audits, inspections, accreditation processes and compliance requirements
• Health, safety, environmental and sustainability issues

Job description and responsibilities

• The Senior Consultant will operate across the whole SNC business family, working either individually or leading teams giving general or specific consultancy services and/or advice on matters related to facilities, asset management and operational issues to our clients, projects, or in-house teams.
• This could be anywhere across the Gulf Region and North Africa and be of varying timeframes i.e., short, or long, fragmented or sustained, complex and strategic or focused single topic commissions.
• The job location is preferred Doha, Qatar, although anywhere in the Region, subject to agreement, may be considered. However, the role will involve travel and reasonable periods away from home the home base.
• Focus on financial and commercial aspects of facilities and asset management focusing on utility billing, service charge development and validation, FM Budgets, asset replacement and whole life costing and modelling.
• Bid support and general tendering requirements such as pre-tender estimates.
• Supporting the development of new business by working with potential clients to identify their precise requirements and developing documented proposals for the delivery of solutions, advisory services and change programmes.
• Maintaining robust commercial processes by ensuring that, for all new client engagements within the postholders specific area of activity, the correct contractual and commercial processes have been followed and documented.
• Ensuring accuracy of client service by establishing, for each assignment within the postholders specific area of activity, a client engagement plan and following the actions identified to ensure that an accurate client service is delivered.
• Delivering accuracy in decision making, solutions, change programmes and advice by gathering data from client organisations and operations to providing analytical tools and processes to understand and interpret client data to develop solutions and advice.
• Ensuring client assignments are completed and closed out including writing and presenting close out reports, holding wash up meetings and delivering next steps planning.
• Maintaining current and relevant knowledge base, through industry activities, interaction, and research.
• Enhancing the operate consultancy market presence by networking, participation in industry events and thought leadership activity and strengthen the operate consultancy team through collaboration, knowledge sharing and regular informal communication.
• FM strategic reviews, design reviews and service delivery model development, services specification scoping, performance monitoring system development and service audits.
• Contract management and operational support.
• Delivering operational readiness and mobilisation.

Skills and capabilities required are:

• Educated to Degree level (full or part time) and/or Technical Diploma in Facility or industrial  maintenance/management
• A minimum of 15 years’ experience in a similar role
• Collaborative working with a wide range of stakeholders
• Team and individual professional development for self and others
• Enquiring and Analytical mind
• Motivated, enthusiastic, and energetic
• Computer literate; Proficient with Microsoft Office
• Excellent command of the English language with emphasis on the written form