Software Asset Management Analyst

We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services and project management company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in key strategic sectors such as Engineering Services, Nuclear, Operations & Maintenance and Capital.

News and information are available at www.atkinsrealis.com or follow us on LinkedIn.  

Our teams are proud to deliver on some of the most prestigious projects across the world. It's thanks to our talented people and their diverse thinking, expertise, and knowledge. Join us and you'll be part of our genuinely collaborative environment, where everyone is supported to make the most of their talents and expertise.
When it comes to work-life balance, AtkinsRéalis is a great place to be. So, let's discuss how our flexible and remote working policies can support your priorities. We're passionate about are work while valuing each other equally. So, ask us about some of our recent pledges for Women's Equality and being a 'Disability Confident' and 'Inclusive Employer’.

Job Details

Purpose of the Team/Role

The Software Asset Management Analyst will be engaged with the end to end software lifecycle including: procurement, maintenance, and utilization of software applications.  The role will support the Software Asset Team Manager in providing a global process across all regions.

Key Deliverables/Responsibilities

• Provide input to the Software Asset Management life cycle; including analysing and redesigning Software Asset Management processes, software requests, license pooling/checks, and deployment
• Maintain the catalogue and cost management processes for all software assets
• Maintain all cost models relating to software assets
• Support the integration of the License Management Tool (and surrounding processes), with the IS delivery systems and services
• Raise and manage software purchasing orders through their lifecycle (including ‘Goods Receipting’)
• Verify supplier invoices against purchase orders
• Liaise with suppliers to request quotes (and maintain appropriate supplier records)
• Identify and advise management and technical teams on license entitlements derived from software deployed
• Support the “Audit, Risk and Compliance” function team through the regular audit process
• Provide report information on software/licence counts, metrics and usage, as well as provide input on terms that impact licensing
• Maintain the license inventory and perform software harvesting based on usage
• Assist with license related questions/issues
• Ensure 100% customer satisfaction and client focus
• Manage incidents and requests according to defined SLAs - ensure 100% adherence to RFS & INC Best Practice guidelines
• Update, formalise and review processes defined in the IS Business Management System

Experience Required

Essential:

• Experience of working within ITIL aligned Service Management organization.
• Experience of working in Software Asset Management
• High level of proficiency and knowledge of IT Asset Management and enterprise procurement processes
• Experience of implementing process change
• Excellent analytical and communication (both verbal and written) skills
• Proven experience of data analysis and good numeracy, analytical and reporting skills

Desirable:

• Qualification in Software Asset Management
• Working knowledge of Service Now
• Supplier relationship experience
• ITIL V4 Foundation Accreditation

Competencies specific for this role (if different to the Atkins generic competencies listed below)

• IT Service Management expertise
• Communication skills
• Stakeholder Management
• Performance Improvement
• Confidence and professionalism

Behavioral Competencies (these are relevant for all roles in GIS & to be evidenced through examples at interview)

We’re bold…

• We use our curiosity, innovation and creativity to solve problems in cool ways

We’re proactive…

• We seek out opportunities, and really listen to our customers’ problems
• We work together in a dynamic and agile way to make change happen quickly

We’re experimenters …

• We’re not afraid to try different ways of doing things
• We’re champions for new ideas and tools

We're trusted...

• Building close, trusted partnerships really matters to us
• We share our knowledge and work in a collaborative way, joining together for the best results 

What We Can Offer You

• Varied, interesting and meaningful work.
• A hybrid working environment with flexibility and great opportunities.
• Opportunities for training and, as the team grows, career progression or sideways moves.
• An opportunity to work within a large global multi-disciplinary consultancy on a mission to change the ways we approach business as usual.

Why work for AtkinsRéalis?

We at AtkinsRéalis are committed to developing its people both personally and professionally. Our colleagues have the advantage of access to a high ranging training portfolio and development activities designed to help make the best of individual’s abilities and talents. We also actively support staff in achieving corporate membership of relevant institutions.

Meeting Your Needs

To help you get the most out of life in and outside of work, we offer employees ‘Total Reward’.
Making sure you're supported is important to us. So, if you identify as having a disability, tell us ahead of your interview, and we’ll discuss any adjustments you might need.
Additional Information
We are an equal opportunity, drug-free employer committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.

We care about your privacy and are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data.

Link: Equality, diversity & inclusion | Atkins India (atkinsrealis.com)