Traffic Operations Center Operator Trainee
- Security, aerospace & defence, Transportation
Are you ready to take the next step in your career?
Apply for this roleThis vacancy has now expired. Please see similar roles below...
At Atkins, our people come first. We want every employee to develop both professionally and personally. With a strong focus on individual growth, we look to our internal employees as potential candidates for both internal and external opportunities globally. We aim to achieve greatness by promoting from within every chance we get. We work hard and strive every day for success and achievement. With a diverse group of professionals working in a fast-paced environment, we achieve milestones constantly.
As an Operator Trainee, you will attend a paid training program to learn how to monitor Georgia’s roadways, including detecting, confirming, responding to, and updating scheduled and unscheduled traffic incidents and congestion. Upon completion of training, you will be a certified TOC Operator I at the Georgia Department of Transportation’s state-of-the-art Transportation Management Center (TMC). The TMC is the eyes and ears of detection and management of all activity on Georgia’s interstates and state highways.
Atkins is currently seeking energetic, motivated, detail-oriented self-starters to join our Atlanta, GA TMC staff as a full-time Operator Trainee in the Transportation Management Center.
• This is a full-time entry level position with benefits working for Atkins at the Georgia Department of Transportation’s TMC.
• Up to 8 weeks of classroom training in Atlanta 8:00 am to 4:30 pm Monday through Friday.
• Beginning week 9, schedule is 2nd Shift – 2:00 pm to 10:30 pm, including some weekends and holidays.
• Starting pay for this entry-level position is $13.50/hour, with a raise to $15.00/hour upon completion of training and certification.
What a Traffic Operation Center (TOC) Operator does:
• Detects and responds to traffic management data information from multiple real-time sources such as alarms, traffic flow maps, closed circuit television (CCTV) cameras, video display wall, police radio scanners, phone calls, and other sources;
• Verifies and classifies traffic events such as congestion, incidents, special events, construction, and device malfunctions using CCTV and coordination with other personnel;
• Views, creates, modifies, and enables response plans when traffic event is detected. Evaluates and responds to major incidents by determining lanes blocked, injuries, fatalities, hazmat spills, and estimated incident duration;
• Operates pan-tilt-zoom cameras and scans multiple monitors. Activates and changes Dynamic Message Signs (DMS) to include traveler information and to notify travelers of traffic events;
• Detects and verifies field device failures. Responds to device failure, including actions such as acknowledgement of alarm, viewing and evaluating device, determining location, attempting reset, classifying alarm, recording type, and providing and escalating notification to the TMC manager and field maintenance technicians;
• Updates traffic information on the 511 website;
• Communicates with the Traffic Operations Manager and interagency traffic management personnel (including local emergency responder personnel) about traffic management and traffic events;
• Coordinates with and dispatches the Highway Emergency Response Operators (HEROs), State Road and Toll Authority (SRTA), other TMC Operators, interagency traffic management personnel, First Responders, emergency personnel, and other private providers during confirmed incidents, emergencies, weather events, and special events;
• Performs other job-related duties as assigned.
What you need to bring to the table:
Have you worked in the transportation, public safety, or commercial operations environment? If the answer is yes, you already have valuable skills to bring to this position. Minimum educational requirement is a High School diploma or GED. Dispatching experience is a plus, but not required. Success in our organization demands a high level of professionalism. We already know you possess the following qualities, but we want to remind you of what’s important to Atkins:
• Dependability and punctuality – these are a must when working in a 24/7 operations environment
• Ability to establish and maintain effective relationships with clients, management, other departments, state agencies, the public, and peers
• Good teamwork skills and positive working attitude required
• Ability to multi-task, problem solve, and prioritized responses in a fast-paced, real-time environment, remaining calm and effective under pressure
• Excellent verbal, listening and written communication skills
• Accurately and quickly read maps; knowledge of local and regional geography a plus
• Excellent customer service skills
Technical Skills:
Finally, in a technology driven world, it’s important to know your way around a computer. For this role, it will be important to have a demonstrated knowledge of the following:
• Basic computer skills proficiency, especially Microsoft Office suite and other PC based programs
• Type at least 30-35 WPM
• Ability to navigate Google maps, Waze, and other mapping tools
• Prior work experience in a technology-dependent environment; traffic related applications and radio operations are a plus
Flexibility:
• Candidates must be willing and able to work 2nd shift, 2:00 pm to 10:30 pm, 40 hours/week rotating through all days of the week, including weekends and holidays.
Atkins offers its employees a robust rewards package which includes: a competitive salary; a broad benefits package including medical/RX, dental, vision, life, disability, legal, hospitalization and other valuable voluntary options; generous time-off programs; flexible work schedules; 401(k) with employer match; professional and career development opportunities through our corporate university, as well as a highly-regarded tuition reimbursement program; and an unmatched culture focused on client-service, quality, and tireless pursuit of excellence in all we do. Atkins is an equal opportunity, drug-free employer committed to diversity in the workplace. EOE/Minorities/Females/Vet/Disability.
Please view Atkins Equal Opportunity Statement.
Are you ready to take the next step in your career?
Apply for this rolePreview
Middle EastContent type
BlogsPublish date
04/29/2024
Summary
As a hub of diversity and multiculturalism, the UAE boasts a thriving economy with rapidly growing infrastructure. Steering away from a reliance on oil and toward cutting-edge innovation, the UAE is
Preview
Middle EastContent type
BlogsPublish date
04/29/2024
Summary
As a hub of diversity and multiculturalism, the UAE boasts a thriving economy with rapidly growing infrastructure. Steering away from a reliance on oil and toward cutting-edge innovation, the UAE is
Related job roles
Salary
Location
Houston
Job Type
Full Time
Career Area
Project controls
Market
Transportation
Category
Permanent
Location
Houston
Description
Why join us?It’s an exciting time at AtkinsRéalis! We are rapidly growing in the US. Our company purpose is to build a better world for our planet and its people. We recognize the importance of making
Reference
R-109673
Expiry Date
01/01/0001
Salary
Location
Dow Settlement
Job Type
Full Time
Career Area
Operations & maintenance
Market
Transportation
Category
Permanent
Location
Dow Settlement
Description
Highway Maintenance OperatorAtkinsRéalis provides cutting-edge engineering, procurement, construction and financing solutions to projects in more than 100 countries around the world. From the Canadian
Reference
R-114184
Expiry Date
01/01/0001
Salary
Location
Kelowna
Job Type
Full Time
Career Area
Union
Market
Transportation
Category
Permanent
Location
Kelowna
Description
Bridge Maintenance OperatorCome join us in reshaping the future with AtkinsRéalis. AtkinsRéalis is dedicated in engineering a better future for our planet and its people.We are seeking a Bridge Mainte
Reference
R-114131
Expiry Date
01/01/0001
Salary
Location
Atlanta
Job Type
Full Time
Career Area
Civil engineering
Market
Transportation
Category
Permanent
Location
Atlanta
Description
Why join us? It’s an exciting time at AtkinsRéalis! We are rapidly growing in the US. Our company purpose is to build a better world for our planet and its people. We recognize the importance of makin
Reference
R-106975
Expiry Date
01/01/0001
Salary
Location
Montréal
Job Type
Full Time
Career Area
Geotechnical engineering
Category
Permanent
Location
Montréal
Description
Lieu de travail: CanadaNous sommes actuellement à la recherche d'une Technicienne ou d’un Technicien en conception et dessin - Géotechnique pour rejoindre une équipe dédiée aux études visant principal
Reference
R-114273
Expiry Date
01/01/0001
Salary
Location
Mississauga
Job Type
Full Time
Career Area
Project controls
Market
Nuclear
Category
Permanent
Location
Mississauga
Description
Business AnalystAtkinsRéalis is one of Canada's largest private sector nuclear engineering groups. We have been providing a wide range of services to the nuclear industry in Canada and around the worl
Reference
R-114132
Expiry Date
01/01/0001
Salary
Location
Atlanta
Job Type
Part Time
Career Area
Project management
Category
Permanent
Location
Atlanta
Description
Why join us? It’s an exciting time at AtkinsRéalis! We are rapidly growing in the US. Our company purpose is to build a better world for our planet and its people. We recognize the importance of maki
Reference
R-113580
Expiry Date
01/01/0001
Salary
Location
Port Elgin
Job Type
Full Time
Career Area
Business development
Market
Nuclear
Category
Permanent
Location
Mississauga
Port Elgin
Description
Director – Business Development (Bruce Power)Are you looking for a company that works on major engineering projects all over the world? Do you want to make a difference by improving the daily lives of
Reference
R-109762
Expiry Date
01/01/0001
Salary
Location
Québec
Job Type
Full Time
Career Area
Engineering (Other)
Market
Cities & development
Category
Seasonal
Location
Québec
Description
Technicien(ne) en contrôle, ingénierie des matériaux Pourquoi rejoindre notre équipe ? La division Ingénierie des Matériaux est présentement à la recherche de technicien(ne)s de chantier en ingénierie
Reference
R-105935
Expiry Date
01/01/0001
Salary
Location
Mississauga
Job Type
Full Time
Career Area
Engineering (Other)
Market
Nuclear
Category
Permanent
Location
Mississauga
Description
Intermediate Electrical EngineerCome join us in reshaping the future with AtkinsRéalis. AtkinsRéalis is dedicated in engineering a better future for our planet and its people.AtkinsRéalis is truly a g
Reference
R-105845
Expiry Date
01/01/0001
AtkinsRéalis
Talent community
Would you like to know more? Not ready to apply? Join our talent community to stay connected and engaged with us at AtkinsRéalis.
Find out more