Traffic Operations Center (TOC) Supervisor

Why join us?

It’s an exciting time at AtkinsRéalis! We are rapidly growing in the US. Our company's purpose is to build a better world for our planet and its people. We recognize the importance of making sure that our clients and employees feel this purpose every day. AtkinsRéalis is proud of our company culture that promotes diversity, equity and inclusion. Our company ethos includes collaboration through the connection of people, data, and technology. We are a global firm, who leverages having employees located throughout the world, creating valuable partnerships and doing our part to make this planet and its people thrive.  We need energetic, passionate and eager professionals like you to join our team. There has never been a better time to be a part of AtkinsRéalis! 

We are seeking a Traffic Operations Center (TOC) Supervisor to join our team in Raleigh, NC. This role will be embedded at NCDOT’s Statewide Transportation Operations Center (STOC) in North Carolina.

About us

AtkinsRealis is one of the world’s most respected design, engineering, and project management consultancies. AtkinsRealis has been providing infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management services to public and private clients across the United States for more than 50 years. AtkinsRealis has the depth and breadth of expertise to respond to the most technically challenging and time-critical infrastructure projects and the urgent transition to a low-carbon economy.

How will you contribute to the team?

As a TOC Supervisor, you will be responsible for the following activities, including but not limited to, the following as part of a 4 day/10-hour shift (7:45pm-6:15am):

• Monitoring daily performance of traffic operators and the lead traffic operators.

• Timely submission of daily, weekly, bi-weekly reporting on traffic signal system performance for timing/system adjustments; inter-agency coordination for implementation of incident management timing plans in response to incidents.

• Troubleshooting traffic signal system and sub-system performance based on experience in operating data video communications network and systems.

• Performance metrics generation and reporting oversight.

• Performs such other duties as needed to support the STOC Operations.

What will you contribute?

• Bachelor's degree in related field preferred, with 3+ years of experience in operations delivery and/or staff management. 

• Without a bachelor’s degree, 6+ years of experience in project management and operations experience, (e.g., experience in a traffic operations center, supervisory experience [such as hands-on supervision, performance management, handling disciplinary/personnel issues, staffing/interviewing, scheduling, and coaching/training], and/or relevant general business experience) is required.

• Must be proficient with computer skills.

• Training, academic exposure or in-depth knowledge of traffic signal system monitoring and maintenance.

• Implementation of the QA/QC policies.

• Experience with ITS projects including installation and testing of ITS/communication systems and devices.

What we offer at AtkinsRéalis: