Credit Control Assistant

This role sits within the UK-based part of Finance Centre of Excellence (COE). The AtkinsRéalis COE has a permanent vacancy in the Cash Collections team in Worcester. This role is to collect monies due to AtkinsRéalis by their clients on a timely basis, predominately via telephone, but also using statements and delinquency letters and email as and when required.

This role will report to the UK-based Credit Control Manager. This new position is a great opportunity for the right person to make a positive impact in a changing business and systems environment.

Requirements:

Qualifications-

ICM or equivalent would be desirable.

Experience-

• A strong track record of working in a Collections/Credit Control environment.
• Experience working with purchase orders and resolving disputes.

Skills-

• Excel: Intermediate level to create spreadsheets and maintain databases when required.
• Word: Basic level to create written communication and reports.
• Outlook: Intermediate level to communicate with Customers via email.
• Telephone Skills: Ability to handle all types of calls, whether internal or external, in a polite, helpful and informative manner.
• Able to work collaboratively, thus building strong relationships with Project Managers and Finance colleagues.
• Skilled at prioritising workload to ensure key deadlines are met.
• Organised and flexible.
• Effective communicator.

Responsibilities:

• To assist in the collection of external customer debt.
• To inform and resolve any issues or disputes on external Customer accounts that may prevent payment.
• To build internal Customer relationships to assist in the Cash Collections role.
• To build external Customer relationships to assist in the collection of cash.
• To ensure that appropriate action is taken against accounts that are in default, in line with the Cash Collections procedure.
• To maintain Customer account records to communicate previous actions taken.
• To demonstrate ability to meet the monthly cash target both individually and as a team.
• To advise AtkinsRéalis Business Units of any potential issues or problems that may arise on external Customer accounts.

Applicants must have the required the infrastructure to enable remote working.

Read more about how you can thrive with us: Equality, diversity & inclusion in the UK & Europe (atkinsrealis.com)

Meeting your needs:

When you start with us, you'll enjoy "Total Reward", a package that can be tailored to your lifestyle, career and personal needs. From flexible holidays to life assurance, health & wellbeing benefits, and career planning for the senior stage of your career.

Making sure you're supported is important to us. So, if you identify as having a disability, tell us ahead of your interview. And let's talk about any adjustments you might need.

New name, new era. We are AtkinsRéalis.  It will take some time for all our information to update – you can still refer to our fantastic benefits via the link below:

YourReward at AtkinsRéalis (atkinsrealis.com)

More about us:

AtkinsRéalis is a leading global consultancy with over 100 years of design and engineering expertise. With us, you'll be surrounded by the skills, knowledge and support to help you succeed. Together, we can deliver projects which have a positive, sustainable impact on the world.

Check out some of our recent, most exciting projects: AtkinsRéalis Projects (atkinsrealis.com)

Additional Information:

This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance.  If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.

We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.