Infrastructure Operations Engineer

We’re AtkinsRéalis, a world class Engineering Services and Nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services company dedicated to engineering a better future for our planet and its people. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in key strategic sectors.

News and information are available at www.atkinsrealis.com or follow us on LinkedIn. 

Our teams take great pride in delivering some of the world’s most prestigious projects. This success is driven by our talented people, whose diverse perspectives, expertise, and knowledge set us apart. Join us and you'll be part of our genuinely collaborative environment, where everyone is supported to make the most of their talents and expertise.

When it comes to work-life balance, AtkinsRéalis is a great place to be. So, let's discuss how our flexible and remote working policies can support your priorities. We're passionate about are work while valuing each other equally. So, ask us about some of our recent pledges for Women's Equality and being a 'Disability Confident' and 'Inclusive Employer’.

Job Description:
Position: Infrastructure Operations Engineer (Windows and VMware)

Location: Bengaluru / Gurugram

Employment Category: Permanent

Employment Type: Full Time

Reports to:  Team Lead, IT Infrastructure Operations

Job Responsibilities:

• Install, configure, and maintain Windows Server operating systems and associated software.
• Manage Active Directory, Group Policy, DNS, DHCP, DFS and other Windows server-related services.
• Monitor and update daily health check reports related to infrastructure, such as VMware, Citrix, and hardware, promptly raising incidents for any identified issues.
• Assist in designing and implementing VMware virtualization solutions.
• Configure and maintain VMware vSphere, vCenter, including ESXi hosts and associated technologies.
• Optimize virtual infrastructure performance, scalability, and reliability.
• VMware VM and physical server build and decommissioning includes configuring new servers and safely retiring old ones to maintain a secure, efficient environment.
• Valuable experience in C7000 Enclosure and Synergy systems, essential for hardware infrastructure management and troubleshooting hardware issues.
• Provide technical support and guidance to end-users on system-related issues within defined SLAs.
• Efficiently troubleshoot system and network issues as they arise.
• Collaborate with cross-functional teams to deploy and maintain system upgrades and enhancements.
• Ensure system security by implementing necessary patches and updates.
• Raise vendor-related tickets for hardware and operating system issues.
• Troubleshoot SCOM and SCCM agent issues and provide resolutions.
• Familiarity with ITIL and ticketing tools like ServiceNow is advantageous.
• Knowledge of VM and physical server commissioning and decommissioning is must.
• Document system configurations, procedures, and troubleshooting guides.
• Available on weekends for planned changes or to address production outages.

The above responsibilities may be revised as per the business requirement.

Mandatory Experience & Technical skills requirements:

• 6 to 10 years’ experience in Windows Server administration, VMware virtualization, HPE C7000 Enclosure, and Synergy 12000 Frame management. Additional experience in Linux and Citrix serves as a valuable advantage.
• Excellent problem-solving skills, with the ability to handle complex infrastructure issues.
• Educational qualifications.
• Bachelor’s degree in computer science, Information Technology, or equivalent combination of education and experience in a related field.

What We Can Offer You:

• Varied, interesting and meaningful work.
• A hybrid working environment with flexibility and great opportunities.
• Opportunities for training and, as the team grows, career progression or sideways moves.
• An opportunity to work within a large global multi-disciplinary consultancy on a mission to change the ways we approach business as usual.

Why work for AtkinsRéalis?

We at AtkinsRéalis are committed to developing its people both personally and professionally. Our colleagues have the advantage of access to a high ranging training portfolio and development activities designed to help make the best of individual’s abilities and talents. We also actively support staff in achieving corporate membership of relevant institutions.

Meeting Your Needs:

To help you get the most out of life in and outside of work, we offer employees ‘Total Reward’.
Making sure you're supported is important to us. So, if you identify as having a disability, tell us ahead of your interview, and we’ll discuss any adjustments you might need.

Additional Information:

We are an equal opportunity, drug-free employer committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.

We care about your privacy and are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data.

Link: Equality, diversity & inclusion | Atkins India (atkinsrealis.com)