Tenant Service Coordinator

Tenant Service Coordinator

AtkinsRéalis Operations and Maintenance is recognized as one of Canada’s leading outsourced operations and maintenance solutions experts, a division of AtkinsRéalis, the largest engineering and construction firm in Canada, and one of the five largest in the world. We continue to grow our business globally.

Our team members across the country and the globe deliver superior service to every one of our clients. Our people are vital to our success, and we build teams that are second to none. Our team embraces challenges and is engaged in working together to contribute to our business objectives.

Reporting to the Facility Manager, this role will be responsible for building and maintaining strong tenant and vendor relations. This is a hands-on, tactical position that requires the ability to multi-task, be resourceful, and make decisions independently based on company policies. The successful candidate will have strong communication skills, excellent computer knowledge, a customer-focus mindset, and the ability to learn and adapt quickly.

Location: North Battleford, SK (Onsite Work)

Your role within the team:

• Be the foundation for maintaining and enhancing customer satisfaction. Work constructively with the team to ensure customer requirements are met. Represent the team as the first-point contact; dispatch work orders; monitor and track work status; conduct follow-ups, etc.
• Assist with contractor management and deployment throughout the building.
• Develop a working knowledge of client work processes, workplace culture and policies essential for effective tenant service delivery.
• Use initiative and good judgment, work in a cooperative, timely and efficient manner that is proactive in communicating and sharing information.

Provide administrative support to the team, including but not limited to:

• Create purchase orders, invoice reconciliation, and assist with other accounts receivable/payable duties as necessary
• Prepare, edit, and proof-read correspondence, presentations, spreadsheets, reports and other documents
• Manage security clearances requirements
• Maintain and update tenant, employee and vendor contact lists
• Maintain and order office/kitchen supplies inventory
• Handle outgoing and incoming mail
• Prepare expense reports and other monthly reports as necessary
• Accompany management to meetings and take minutes as necessary
• Manage boardroom reservations
• Assist management team when requested. Complete other duties as assigned by the Facility Manager.
• Ensure a safe working environment.

Why choose AtkinsRéalis as an employer?

Because we offer:

• The opportunity to work on an innovative and award-winning project.
• An exciting environment where work-life balance is important.
• A wide array of learning and development opportunities.
• Competitive compensation package.
• A work environment focused on health and safety

The ideal candidate:

• A High School diploma is required. Diploma or Certification in Office Administration, Facilities Management, Supply Management, or Project Management is preferred.
• Minimum 1 year experience in an administrative position.
• Ability to obtain applicable security clearance is a must.
• Proficiency in Microsoft Office (Outlook, PowerPoint, Excel, Word).
• Experience working with JD Edwards EnterpriseOne or similar applications would be an asset.
• Ability to deal with requests and/or situations with great sensitivity and tact.
• Superior client management/customer service skills with an emphasis on verbal/written communication. Excellence in proof-reading and editing skills would be an asset.
• General knowledge of accounting principles, tendering processes, and Health & Safety standards would be an asset.
• Strong organizational, analytical, and listening skills
• Ability to work independently, set priorities, meet deadlines, and multi-task
• Skilled in developing strong working relationships with contractors, clients and consultants.

Are you up for this challenge? Apply today and join our team to help engineer a Better Future for our Planet and its People.

At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds, and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion, or disability, but enriches itself through these differences.

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