Product Management Service Lead
- Mumbai, N/A, Rochester
AtkinsRéalis is a leading international engineering and project management consultancy. We provide a comprehensive range of services across the built and natural environment, empowering our clients to achieve their goals and to transform the world for the better.
Please note this role will have a global remit, and as a result can be based from any of our major hubs; UK, India, USA, Canada or the Middle East.
Purpose: Reporting into Global Digital Delivery Hub Leadership as a key member of the Global Digital Team the purpose of the role is to create value for AtkinsRéalis through driving an effective, repeatable approach to delivery of digital solutions for regional businesses and our clients. The nature of the work is diverse from early proof of value, strategy development and ROI to building or configuring new digital solutions for enterprise scaling across our organisation. The role will focus on providing a service that delivers value and velocity through agile & design-led thinking approaches in product selection, configuration and, where necessary, development of solutions working with supply chain partners.
General Description: Purpose of Role and Key Functions, Responsibilities, and Accountabilities
Develop an industry leading product management service defining a clear client journey linked-up with appropriate toolchains and processes, building relevant capabilities and recruiting, retaining and developing talent
Manage a team of talented product owners, managers, portfolio managers, UI-UX leads and Agile / SCRUM masters that the Digital Team and wider business can use as a service
Working with Global Digital Delivery Hub Leadership, establish strategic recruitment plans and effective workforce planning approaches to ensure the capability matches the type of demand
Develop the technical capabilities of the team, being a respected leader in product management and able to identify and empower others within your team to share knowledge and mentor new and junior team members for the betterment of the practice
Ensure the implementation of repeatable and consistent approach to product development and management - including the onboarding, configuration and integration of commercial off the shelf solutions - leveraging agile methodologies and other industry-leading best practices
Ensure development of solutions only occurs in support of a Proof of Value and Accuracy discovery process or where backed by a demonstrable Return on Investment, validated through our Ideas Hub innovation pathway operational governance processes, and with regional and sector based business owners of digital inititiaves.
Ensure that the solutions are developed within our core principles of Buy, Partner, Build – i.e. we buy first if we can, partner where we can’t buy and only build our own solutions by exception
Ensure efficient utilization and growth of the resource pool within the team, stretching our talent to meet and exceed their growth aspirations
Actively participate and provide both technical and leadership contributions toward the Digital Global Technical Networks (GTNs)
Develop effective marketing and messaging to ensure that practice collateral clearly articulates the service offering and ensuring our delivery approach minimizes risk whilst maximizing value
Streamline interfaces with other Practice areas, both within AtkinsRéalis’ Global Technology Centre (GTC) and more broadly across our regional businesses, to enable high value integrated propositions, identifying complementary expertise and aligning ways of working to reduce barriers
Ensure consistently high-quality delivery that delights our clients despite inevitable setbacks, driving the adoption of modern methods in all client engagements, capturing insights to embed continuous improvement and implementing a service-oriented business model
Key Relationships
Internal:
Working relationships with:
CDO and Digital Operations Lead
Global Digital Delivery Hub Leadership
Global Digital Delivery Hub Technical Authority Lead
Global Digital Delivery Hub key roles and regional capabilities leads
Digital Partnerships Director
Regional Digital Leads
IT Services and Category Managers
Digital Coaches in regions and sectors
Business Owners of digital initiatives in regions and sectors
Key stakeholder relationship with the Digital and IT Services leadership teams
External:
Strategic vendors and technology partners
Relationship and interface with clients in support of regional leadership and Key Account Management teams.
Skills and Experience
The Product Management Service Lead is a proactive, ambitious person who thrives on working collaboratively to deliver innovative solutions that add value to our business and our clients. An articulate networker and great communicator, able to deliver through influence and work with talented development teams that deliver tangible business gains. Key skills and experience required include:
Proven leadership skills and experience in influencing and building relationships with senior stakeholders
Ideally, prior experience of product management
Knowledge of the engineering and construction industry and evolving technology landscape that is influencing and shaping demand for future services
Proven experience with agile methodologies
Ability to work collaboratively in a global business environment and operate with influence across functions and teams at all levels
Excellent collaborator and communicator with solution focused mindset
A natural team player able to operate with a virtual team
Passionate individual who leads by example and displays AtkinsRéalis values
Excellent communication skills, actively listens to client needs, and translates this feedback back to product to develop high value solutions
Excellent planning, organisational and co-ordination skills
A self-starter with the ability to manage new and existing partners, develop and track ongoing partner activities, and drive positive outcomes for each partnership.
Meeting your needs:
When you start with us, you'll enjoy "Total Reward", a package that can be tailored to your lifestyle, career and personal needs. From flexible holidays to life assurance, health & wellbeing benefits, and career planning for the senior stage of your career.
Making sure you're supported is important to us. So, if you identify as having a disability, tell us ahead of your interview. And let's talk about any adjustments you might need.
New name, new era. We are AtkinsRéalis. It will take some time for all our information to update – you can still refer to our fantastic benefits via the link below:
YourReward at AtkinsRéalis (atkinsrealis.com)
Training:
AtkinsRéalis is committed to developing its people both personally and professionally. Our colleagues have the advantage of access to a high ranging training portfolio and development activities designed to help make the best of individual’s abilities and talents. We also actively support staff in achieving corporate membership of relevant institutions.
More about us:
AtkinsRéalis is a leading global consultancy with over 100 years of design and engineering expertise. With us, you'll be surrounded by the skills, knowledge and support to help you succeed. Together, we can deliver projects which have a positive, sustainable impact on the world.
Check out some of our recent, most exciting projects: AtkinsRéalis Projects (atkinsrealis.com)
Additional Information:
This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.
We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
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