Co-ordonnateur - Réclamations d'assurance / Co-Ordinator - Insurance Claims
- Corporate
- Montréal
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Coordonnateur(trice)- Réclamations d'assurance
AtkinsRéalis est à la recherche d'un(e) Coordonnateur(trice) des réclamations pour gérer sa gestion des réclamations d'assurance. Vous avez de l’expérience dans le traitement des réclamations d'assurance ou une expérience dans la gestion des réclamations d'assurance ou dans des domaines connexes tels que l'administration, le domaine bancaire ou la comptabilité, nous avons l’opportunité d’emploi pour vous. Ce poste fait partie du Département des assurances et relève du Directeur, Gestion des réclamations d'assurance.
Dans ce rôle, vous serez responsable de faciliter le traitement efficace des réclamations d'assurance au sein de l'organisation. Vous offrirez un soutien fondamental au sein du département des assurances, assurant le bon fonctionnement des tâches administratives et du service client. Ce poste est essentiel pour organiser les informations des clients, traiter les documents administratifs et faciliter la communication entre les clients et les agents ou courtiers d'assurance, ainsi que pour collaborer avec divers départements internes pour résoudre les problèmes efficacement. Vous aiderez à préparer des rapports d'état trimestriels sur l'évolution des réclamations pour nos assureurs et fournira des informations en temps opportun sur le statut des réclamations à tous les intervenants internes et externes (par exemple, assureurs, finances d'entreprise, audit, courtiers, etc.).
Votre rôle au sein de l’équipe
Au sein de l’équipe Service des assurances, vous relèverez de la Directrice, gestion des réclamation d’assurance et vous aurez à :
1. Traitement des réclamations
- Recevoir, examiner et traiter rapidement et précisément les réclamations d'assurance.
- Vérifier l'exactitude et l'exhaustivité des formulaires de réclamation et des documents justificatifs.
- Saisir les données de réclamation dans les systèmes appropriés et tenir des dossiers précis.
2. Communication
- Collaborer avec d'autres départements, tels que les unités commerciales et les finances, pour rassembler les informations nécessaires, la documentation pour le traitement des réclamations et assurer un flux de travail efficace.
- Aider l'entreprise et les réclamations internes/externes avec les demandes et fournir un excellent service client.
- Communiquer efficacement avec les courtiers et autres parties prenantes clés.
3. Documentation et Rapports :
- Suivre les coûts liés à des réclamations spécifiques.
- Veiller à ce que les règlements de réclamations soient traités en temps opportun et conformément aux exigences de règlement.
- Fermeture des réclamations après révision.
- Aider avec les tâches de bureau générales telles que le classement, la saisie de données et la tenue de dossiers.
- Soutenir le reste de l'équipe des assurances pour toutes les questions liées aux réclamations.
Pourquoi choisir AtkinsRéalis comme employeur ?
Parce que nous offrons notamment :
- l’opportunité de travailler sur des projets variés et d’envergure autant à l’interne qu’à l’externe, au Canada et dans le monde entier;
- un milieu de vie stimulant où l’équilibre vie personnelle et vie professionnelle est important;
- l’accès à une offre de formations diversifiées axées sur le développement et les intérêts de chacun;
- un salaire concurrentiel, des avantages sociaux flexibles, un régime d’actionnariat et un régime de retraite à cotisations déterminées;
- un environnement de travail axé sur la santé et sécurité.
Le/la Coordonnateur(trice)- Réclamations d'assurance recherché.e
- Études en droit, administration des affaires, finance, comptabilité.
- Expérience antérieure dans le traitement des réclamations d'assurance, de préférence dans un rôle de coordination ou administratif. (Un atout).
- Solides compétences dans l'utilisation efficace des logiciels et bases de données informatiques pour la saisie de données, la documentation et les rapports.
- Fortes compétences en communication et en relations interpersonnelles.
- Esprit d'équipe avec la capacité de travailler de manière autonome.
- Très bonne connaissance pratique des logiciels Microsoft Office [Outlook, Word, PowerPoint, Excel].
- Bilingue (français et anglais). Le candidat sera interpellés en anglais au quotidien puisque la plupart des documents canadiens et internationaux, les correspondances et les appels sont majoritairement en anglais.
Le défi vous intéresse? N’attendez plus! Faites-nous parvenir votre CV et joignez-vous à pour façonner un meilleur avenir pour notre planète et ses habitants.
Chez AtkinsRéalis, nous cherchons à embaucher des individus possédant des caractéristiques, parcours et perspectives diversifiées. Nous croyons fermement que le talent de classe mondiale ne fait aucune distinction à l’égard du genre, de l’origine ethnique ou nationale, de l’identité et de l’orientation sexuelle, de l’âge, de la religion ou de la déficience, mais s’enrichit plutôt de ces différences.
AtkinsRéalis se préoccupe de votre confidentialité. AtkinsRéalis et les autres filiales ou entreprises affiliées de AtkinRéalis (communément désignées « SNC-Lavalin ») sont déterminées à protéger votre confidentialité. Veuillez consulter notre Avis de confidentialité sur notre site Carrières pour en savoir plus sur la façon dont nous recueillons, utilisons et transférons vos données personnelles.
En fournissant vos renseignements personnels à AtkinsRéalis, vous confirmez que vous avez lu notre Avis de confidentialité et que vous l’acceptez.
*Puisque AtkinsRéalis est une entreprise internationale et qu’elle a des bureaux partout à travers le monde où des milliers d’employés s’y situent, et que sa clientèle est internationale et nationale, nous devons être en mesure de fournir des services en français et en anglais. Par conséquent, une bonne connaissance des deux langues est requise en raison de la nature des services professionnels que vous fournirez.
_________________________________________
Coordinator - Insurance Claims
AtkinsRéalis is seeking a Claims Co-Ordinator to handle its Insurance Claims Management. The candidate shall have at least the (3) years of experience with either handling of insurance claims or in related fields such as administration, banking, accounting and will be part of the Insurance Department, reporting to the Director, Insurance Claims Management.
The Claims Co-Ordinator will be responsible for facilitating the efficient processing of insurance claims within the organization The role serves as a fundamental support within the insurance department, ensuring the smooth operation of administrative and customer service tasks. This position is instrumental in organizing client information, processing paperwork, and facilitating communication between clients and insurance agents or brokers and collaborating with various internal departments to resolve issues effectively. The candidate will help prepare quarterly status reports on the development of the claims for our insurance carriers and will help provide timely input on claim status to all internal and external stakeholders (e.g. insurers, corporate finance,audit,brokers,etc.).
Your role within the Team
As a member of the Insurance Services team, you will report to the Director, Insurance, Claims Management and be responsible for:
1. Claims Processing:
- Receive, review, and process insurance claims promptly and accurately.
- Verify the accuracy and completeness of claim forms and supporting documentation.
- Input claim data into the appropriate systems and maintain accurate records.
2. Communication:
- Collaborate with other departments, such as business units and finance, to gather necessary information, documentation for claims processing and to ensure efficient workflow.
- Assisting the business and internal/external claim with inquiries and providing excellent customer service.
- Communicate effectively with brokers, and other key stakeholders.
3. Documentation and Reporting
- Monitoring costs in relation to specific claims.
- Ensure that claim settlements are processed in a timely manner and in line with settlement requirements.
- Closing claims after review.
- Assisting with general office tasks such as filing, data entry, and record-keeping.
- Support the rest of the insurance team with any claims related matters.
Why choose AtkinsRéalis as an Employer?
Because we offer:
- The opportunity to work on diverse and large-scale projects, both domestically and internationally.
- A stimulating work environment where work-life balance is valued.
- Access to a wide range of training opportunities focused on individual development and interests.
- Competitive salary, flexible benefits, share ownership plan, and defined contribution pension plan.
- A work environment that prioritizes health and safety.
Qualifications for the Position
- Studies in law, business administration, finance, accounting.
- Previous experience in insurance claims processing, preferably in a coordinating or administrative role. (An asset)
- Aptitudes in effectively using computer software and databases for data entry, documentation, and reporting.
- Strong communication and interpersonal skills.
- Team player with the ability to work autonomously.
- Very good working knowledge of Microsoft Office software [Outlook, Word, PowerPoint, Excel].
- Bilingual (French and English). The candidate will be required to speak English daily, since most Canadian and international documents, correspondence and calls are in English.
Are you up for the challenge? Don't wait any longer! Send us your CV and join us in shaping a better future for our planet and its inhabitants.
At AtkinsRéalis, we strive to hire individuals with diverse characteristics, backgrounds, and perspectives. We firmly believe that world-class talent knows no gender, ethnic or national origin, identity or sexual orientation, age, religion, or disability and is instead enriched by these differences.
AtkinsRéalis values your privacy. AtkinsRéalis and its subsidiaries or affiliated companies (collectively referred to as "AtkinsRéalis") are committed to protecting your privacy. Please refer to our Privacy Notice on our Careers site to learn more about how we collect, use, and transfer your personal data.
By providing your personal information to AtkinsRéalis, you confirm that you have read and accepted our Privacy Notice.
*Since AtkinsRéalis is an international organization that has offices all around the world where thousands of employees are located, and it’s clientele is international and national, we must be able to provide services in French and in English. Therefore, a good knowledge of both languages is required because of the nature of our professional services you will provide.
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