Continuous Improvement Specialist

This role is an exciting career opportunity for those of you who would like to further develop your continuous improvement skills. As Continuous Improvement Specialist, you will assist the Reporting and Process Excellence Manager with the implementation and development of the Continuous Improvement Strategy, actively participate in the development of the global and local Continuous Improvement framework. Your main responsibility will be to promote and facilitate the growth of continuous improvement practice and culture across the Finance functions by working with a diverse group of professionals. You will coach, train, and mentor staff in utilizing LEAN and other improvement frameworks, concepts, and tools to achieve measurable results. You will be playing a key role in integrating continuous improvement principles into business practices and serving as a continuous improvement champion promoting organizational excellence and change.

Responsibilities

• Provide support in the development of the Continuous Improvement strategy by promoting continuous improvement thinking, concepts, behaviors and tools.
• Develop and sustain a community of practice in support of continuous improvement efforts through Viva Engage and other communication channels.
• Engage stakeholders utilizing organizational change management to promote continuous improvement in business practices and support cultural change.
• Establish partnerships across organization to promote the adoption of continuous improvement practices through regular meetings.
• Foster trust and facilitate an open exchange of ideas, encourage and promote innovative approaches and solutions. Through this, attracting projects for the Process Optimization team.
• Develop and maintain reports and indicators to evaluate performance, demonstrate achieved efficiencies and impact of process and program changes on operational and strategic objectives.
• Monitor and analyze continuous improvement projects.
• Ensure the Process Optimization team adheres to the Continuous Improvement flow and standards.
• Coach and train employees in LEAN and other CI methods to improve business processes and management systems.
• Support peers in designing and implementing effective and engaging learning activities in collaboration with the Finance Leads, Business Process Analysts, and implement appropriate and effective knowledge capture and sharing activities.
• Think “outside the box” – identify and share a more creative, efficient, and effective way to engage audiences and facilitate sharing and collaboration.
• Provide support in updating and maintaining SPHERE – internal site and Continuous Improvement and Process Excellence site.
• Ensure that quality work is delivered on time.
• Perform ad-hoc requests indicated by the Reporting and Process Excellence Manager.

Requirements

• Bachelor’s degree in business, accounting, or other relevant fields.
• 2+ years of experience in continuous improvement and business analysis.
• Demonstrated experience in coaching teams or facilitating continuous improvement activities to achieve measurable results, provide analysis, research and recommendations, planning and implementation of improvement projects.
• Excellent written and spoken communication skills in English & Romanian (French is a plus).
• Candidate based in Romania.

Capabilities and qualifications

• Excellent facilitation, program/ activity management, and written and oral communication skills.
• Creative problem-solving and ability to work under tight deadlines.
• Team player with a positive attitude.
• Able to efficiently manage time, set priorities, and complete multiple tasks simultaneously.
• Work experience in a shared service, process-driven, or service center environment is a plus.
• Certification and/ or training in Lean, Six Sigma, Agile, Organizational Change Management, or other continuous improvement methodologies is highly desirable.
• Experience working with MS Office and other optimization technologies (Excel macros, Power Query, VBA, Power Bi, RPA, SharePoint, Power Apps, Power Automate etc.).

Our offer towards work-life balance

• Work-from-home
• Direct & permanent contract
• Flexible benefits, at your choice (meal tickets, holiday / cultural vouchers, courses, wellness, etc.)
• Easter & Christmas bonuses
• Performance bonus
• Private clinic medical subscription
• Additional paid personal days per year
• Free French language classes
• Employee Assistance Program (EAP) > free psychological, financial, or legal counseling
• Internal career opportunities, Learning & Development programs
• Team activities/events, virtual FunWork
• Open & dynamic work environment
• Flexible working schedule– 9:00-17:30, 10:30-19:00* (if the business requires)