IT Applications Analyst
- Corporate
- Bucharest
This vacancy has now expired. Please see similar roles below...
We’re AtkinsRéalis, a world-leading design, engineering and project management organization. We connect people, data and technology to transform the world's infrastructure and energy systems. We have more than 36.000 employees across 50 countries. Some of our notable projects you might have heard of are the Cernavodă Nuclear Power Plant in Romania, The LINE at NEOM in Saudi Arabia, Samuel De Champlain Bridge in Canada, The Roof in China, the Dubai Opera and many others.
The role is within our Global IT Services team and co-located with the organization’s Financial Shared Service Center, based in Bucharest, Romania, while the base of users is worldwide, spread across geographies: from Canada to India, there are currently 12+ Operating Units for whom, in a collaborative way, we offer technical support.
The main pillars of activities you would take up within your role as IT Applications Analyst are two-fold:
- Reactive: delivery of prompt support in response to both applications technical issues (at request: incidents; or maintenance-like processes) and incoming knowledge/training requests.
- Proactive: development of new solutions as requested by (emerging) business needs, upcoming challenges or projects.
In our department, we come up with the right solutions to issues and new challenges with the assistance of applications providers, as well as other in-house functions or outsourced teams: Data Base Administrators (DBAs), developers, Infrastructure experts etc., with whom we work closely. In our roles, we are driven by results, come up with solutions, but in doing so we always focus on process. We are aware of the vital necessities of understanding problems before building technical solutions, and also that building those solutions must be a human-centered approach.
In the light of the above ideas, and in order for our collaboration to be optimal, we believe you must honestly and naturally find yourself in the following characteristics:
- You are a critical thinker; you question everything and can discern for yourself…
- …without being afraid to challenge what seems to be norm if you believe there are better ways.
- You value being and aim at becoming an autonomous colleague, as the basis of win-win collaborations.
- You love to investigate, to research, to analyze and to debug, to think in scenarios.
- It’s natural for you to be curious, dig to the roots of problems to understand the less evident causes.
- You model solutions/prototypes without skipping process parts: testing, documenting, impact evaluation.
- You understand the importance of communication and of user experiences, as well as the power of diversity and self-leadership.
- You know there are no “scripts” for success, except the path that one creatively builds for themselves.
- You are resilient: you can take “the long way.”
Some practical requirements associated to the role:
- Language mastery and communication-related skills:
- Proficient English is a must, as the main language within the organization.
- French would be desirable. Interest in learning or improving would matter.
- Any other language mastered would also be an asset.
- Technical competency and ability to communicate both in writing and orally at all levels of the organization via channels: email, Teams, phone; audio calls, video conferences, face-to-face.
- Relational databases knowledge:
- Basic understanding on Relational Database Management Systems (RDBMS), theoretical and practical.
- Competency in SQL or similar RDBMS languages or interest in learning this independently as on the job as soon as possible.
- Experience in working with ERPs, complex applications, financial business processes:
- Experience with Oracle and Oracle EBS applications would an asset.
- Same with any of: Kofax MarkView, SAP Concur, Workday, EcoSys, Rimilia, SAP Business Objects, Oracle Cloud EPM.
- Work experience with any complex ERP or application matters.
- Work experience with financial business processes would be an asset.
- Project management and ticketing services:
- Project management mindset, as the way to work effectively within different teams.
- Experience agile or non-agile methodologies would an asset.
- Work experience with tools such as Service Now, Jira or other ticketing services would be good to have.
- Competency in the Microsoft Office 365 bundle tools:
- Proficient use of general applications for daily work activities is a must: Outlook, Word, Excel etc.
- Mastery of more specialized applications: Visio, PowerApps, PowerBI, SharePoint, Forms etc. would be a great asset.
- You must have a Bachelor’s degree.
- Your residence must be in Romania.
- Proficiency in Romanian language.
A non-exhaustive list of practical responsibilities you would be taking:
- You would be answering user requests via support tickets in tools like Service Now.
- In addressing issues raised, you would be performing root cause analysis and investigations…
- …With the purpose of delivering solutions to the users in the most client-oriented way.
- Creating/updating scenarios and testing plans to document solutions, new developments or implementations, in an iterative manner.
- Identifying areas of potential improvement at all levels of work flows.
- Working closely with service provides and/or adjacent teams to troubleshoot applications issues.
- Closely monitoring existing applications, configurations, integrity checks, on a daily basis.
- Taking up specific tasks related to the Financial Month activities, on a monthly basis.
And a list of compensations and benefits offered, which focus on obtaining a balanced work-life dynamic:
- Work from home/Hybrid working model in place
- Flexible working schedule: Monday to Friday, with flexibility between 09.30 to 20.00
- Permanent contract
- Flexible benefits, at choice (meal tickets, holiday vouchers, culture vouchers, wellness discounts etc.)
- Holiday bonuses: Easter and Christmas
- Private medical clinic subscription
- Additional paid personal days off per year
- Employee Assistance Program (EAP) (free psychological, financial or legal counseling services)
- Team activities or events: in person or virtual
- Internal career opportunities, Learning and Development programs
- French classes offered by company
- Open and dynamic work environment
![Blueprints and a hard hat on a table with hands writing over the blueprints.](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481103/43cc2251-abc6-42a6-bf07-36e410f33bf7/2023.17000.2547/img/gCtvIzX4lkgElwjcrKkQGQ/75/shutterstock_1807436797-min.jpg)
Preview
Middle EastContent type
BlogsPublish date
07/25/2024
Summary
The Kingdom of Saudi Arabia (KSA) is on track to become a global tech hub centered around innovation and digital entrepreneurship. Vision 2030 has already made waves in transforming the nation’s
![Blueprints and a hard hat on a table with hands writing over the blueprints.](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481103/43cc2251-abc6-42a6-bf07-36e410f33bf7/2023.17000.2547/img/gCtvIzX4lkgElwjcrKkQGQ/75/shutterstock_1807436797-min.jpg)
Preview
Middle EastContent type
BlogsPublish date
07/25/2024
Summary
The Kingdom of Saudi Arabia (KSA) is on track to become a global tech hub centered around innovation and digital entrepreneurship. Vision 2030 has already made waves in transforming the nation’s
Related job roles
Salary
Location
Kincardine
Job Type
Full Time
Career Area
Union
Market
Nuclear
Category
Permanent
Location
Kincardine
Description
Are you looking for a company that works on major engineering projects all over the world? Do you want to make a difference by improving the daily lives of communities worldwide? Are you seeking to jo
Reference
R-118347
Expiry Date
01/01/0001
Salary
Location
Calgary
Job Type
Full Time
Career Area
Engineering (Other)
Category
Permanent
Location
Calgary
Description
Location: Calgary, AB.AtkinsRéalis is seeking a Senior Manager, Utilities for the Calgary Green Line LRT project. This is an exciting opportunity to be part of a transformative infrastructure project
Reference
R-118343
Expiry Date
01/01/0001
Salary
Location
Los Angeles
Job Type
Full Time
Career Area
Civil engineering
Category
Permanent
Location
Los Angeles
Description
Why join us? It’s an exciting time at AtkinsRéalis! We are rapidly growing in the US. Our company purpose is to build a better world for our planet and its people. We recognize the importance of makin
Reference
R-118341
Expiry Date
01/01/0001
Salary
Location
Lima
Job Type
Full Time
Career Area
Geotechnical engineering
Category
Fixed Term Contract
Location
Lima
Description
Actualmente estamos en la búsqueda de un(a) profesional para integrarse a AtkinsRéalis como Ingeniero(a) Geotécnico Senior para futuros proyectos. Responsabilidades:Revisión integral del todos los doc
Reference
R-118337
Expiry Date
01/01/0001
Salary
Location
Montréal
Job Type
Full Time
Career Area
Project management
Category
Permanent
Location
Montréal
Description
Spécialiste du développement durable Envision – Prolongement de la ligne bleueAtkinsRéalis inc., en collaboration avec ses partenaires, est fière d’avoir gagné le projet du prolongement de la #ligneb
Reference
R-118301
Expiry Date
01/01/0001
Salary
Location
Austin
Job Type
Full Time
Career Area
Landscape Architecture
Category
Permanent
Location
Austin
Description
Why join us? It’s an exciting time at AtkinsRéalis! We are rapidly growing in the US. Our company purpose is to build a better world for our planet and its people. We recognize the importance of maki
Reference
R-118293
Expiry Date
01/01/0001
Salary
Location
Kincardine
Job Type
Full Time
Career Area
Project controls
Category
Permanent
Location
Kincardine
Description
Project Controls SpecialistAre you looking for a company that works on major engineering projects all over the world? Do you want to make a difference by improving the daily lives of communities world
Reference
R-118287
Expiry Date
01/01/0001
Salary
Location
Burnaby
Job Type
Full Time
Career Area
Geotechnical engineering
Market
Environment & geoscience
Category
Permanent
Location
Burnaby
Description
Senior Geotechnical EngineerAre you looking for a company that works on major engineering projects all over the world? Do you want to make a difference by improving the daily lives of communities worl
Reference
R-118280
Expiry Date
01/01/0001
Salary
Location
Bangalore
Job Type
Full Time
Career Area
Information technology
Market
Corporate
Category
Permanent
Location
Gurgaon
Bangalore
Description
We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading profe
Reference
R-118274
Expiry Date
01/01/0001
Salary
Location
Bangalore
Job Type
Full Time
Career Area
Information technology
Market
Corporate
Category
Permanent
Location
Gurgaon
Bangalore
Description
We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading profe
Reference
R-118273
Expiry Date
01/01/0001
AtkinsRéalis
Talent community
Would you like to know more? Not ready to apply? Join our talent community to stay connected and engaged with us at AtkinsRéalis.
Find out more