Software Portfolio and Configuration Analyst

As one of the world’s leading consultancies operating in the built and natural environment, offer unparalleled opportunities for talented individuals in search of a rewarding career both in India and around the world. Atkins India is committed to design excellence in the delivery of first-class solutions which combine innovation, imagination, and best practice. 

Atkins is a member of SNC Lavalin Organization. Founded in 1911, SNC-Lavalin is a global, fully integrated professional services and project management company and a major player in the ownership of infrastructure. The combined entity of Atkins and SNC-Lavalin has created one of the largest global engineering and project management consultancies with approximately 50,000 employees and operating across 50 countries. 

About the Job 

The primary objective of the Software Portfolio and Configuration Analyst is to support the Software Portfolio and Configuration Manager in managing the software portfolio, managing user acceptance testing of applications and maintaining and updating the Configuration Management Database (CMDB) whilst always ensuring the relevant processes are followed to guarantee the integrity of the data stored within it.   This position will also be responsible for assisting with the coordination of User Acceptance Testing (UAT) on all applications in the Software Portfolio.

The successful candidate will be dynamic, analytical and able to come up with smart solutions within budget constraints.  They will be able to prioritise their workload effectively and work to a high standard.

About the Team 

You will be aligned to our Bangalore based- HR Shared Services team focusing on ME Recruitment. The team is committed to create competitive advantage by attracting, selecting, developing, and retaining talented individuals who are collaborative, innovative and driven. 

Read more about how you can thrive with us. 

We are looking for Software Portfolio and Configuration Analyst to join our team. This role will be based at our Atkins office in Bangalore, IN. 

How will you contribute to the team? 

To perform this role successfully, the candidate will be responsible for but not limited to the following: 

• Support the Software Portfolio and Configuration Manager to rationalise the software portfolio
• Support automated process improvement activities with internal Automation Technical Design Authority
• Monitor trend reports to support business decisions
• Collaborate with IT product owners to align activity to product and delivery roadmaps
• Support the production of metrics to illustrate the business benefits/value of each application in the portfolio
• Creation and maintenance of documentation related to the Configuration Management process and ensuring all policies, standards and processes are adopted.
• Responsible for maintaining the configuration structures for all the infrastructure’s CIs - including their ''owner'', their interrelationships and configuration documentation
• Production and delivery of reports – status accounting, trend analysis, high value, reporting on high impact configuration items. ad hoc.
• Identify configuration discrepancies in all IT environments and ensure an accountable owner mitigates these.
• Managing engagement with stakeholders; linkages to other areas that may be dealing with CM related functions (Asset, License Management).
• Continuously evaluate existing processes and procedures to ensure that Configuration Management is being carried out in the most efficient and effective manner and initiate appropriate corrective action.
• Develop, review, and improve processes to maximize efficiencies
• Coordinate User Acceptance Testing extensively and communicate test results 
• Partner with the packaging team to work through issues and defects to resolution  

What will you contribute? 

To be successful in this role we would expect you have the following experience:

• Ability to understand and administer full process plans and complex data
• Ability to learn quickly and support change on an organization
• Excellent communication, presentation and reasoning skills
• An appreciation and understanding of Configuration Management
• Solid understanding of the lifecycle of assets
• An understanding of the Customer’s business and how IT contributes to the delivery of a product or service
• Excellent communication, networking, interpersonal and presentation skills
• Ability to build and maintain efficient working relationships
• Process orientated with a methodical and planned approach
• Meticulous attention to detail
• Strong analytical, data management and reporting skills

Desirable Technical Experiences

• Experience working within an ITIL aligned Service Delivery organization
• Knowledge of engineering and design software products
• Qualifications: ITLv3 Foundation
• Working knowledge of Service Now

Behavioural Competencies

• Proven experience of delivering process efficiencies and improvements
• Clear and fluent English (both verbal and written)
• Ability to build and maintain efficient working relationships with remote teams, 3rd parties and business stakeholders
• Confidence and professionalism
• Analytic skills and ability to synthesise large data sets

What do we offer at Atkins? 
At Atkins, you will enjoy a robust rewards package which includes: 

• Great learning curve with ample opportunity to work on challenging projects 
• Competitive salary 
• Paid Time Off (PTO) 
• Group Insurance 
• Retirement Savings Plan with employer match 
• Employee Assistance Program (EAP) 
• Learning and development programs, training, career opportunities and a highly regarded tuition reimbursement program 

Our Values 

Our values are the essence of our identity. They play a key part in the success of every project we undertake, enabling us to handle major developments and interact with various communities, businesses, governments, and other stakeholders. 

• Safety 

We put safety at the heart of everything we do, to safeguard people, assets and the environment 

• Integrity

we do the right thing, no matter what, and are accountable for our actions 

• Collaboration 

We work together and embrace each other’s unique contribution to delivering 

amazing results for all 

• Innovation 

We redefine engineering by thinking boldly, proudly, and differently 

Atkins as an Employer 

Atkins is an equal opportunity, drug-free employer committed to diversity in the workplace. 

EOE/Minorities/Females/Vet/Disability. 

Come be a part of an ever-growing Global Team and help us achieve our vision to engineer a 

better future for our planet and its people. Apply now! 

Why work for Atkins? 

Atkins is one of the world’s most respected design, engineering and project management consultancies. Atkins has been providing infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management services to public and private clients across the globe for more than 50 years. Atkins has the depth and breadth of expertise to respond to the most technically challenging and time-critical infrastructure projects and the urgent transition to a low-carbon economy. 

Check out some of our recent, most exciting projects. 

Additional Information: 

Atkins is an equal opportunity, drug-free employer committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. 

Atkins cares about your privacy and are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data. 

Note to staffing and direct hire agencies: 

In the event a recruiter or agency who are not on our preferred supplier list submits a resume/candidate to anyone in the company, SNC-Lavalin family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency. https://careers.snclavalin.com/recruitment-agencies 

For more recruitment updates, kindly follow #AtkinsIndiaRecruitment on LinkedIn.